business image

Franklin Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(424 Reviews)
84

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

Franklin Auto Service is here to serve all your automotive needs, whether it's an oil change or a repair. Call us today at 248-626-2080 to schedule an appointment. Thank you for trusting our experienced team with your vehicles. We greatly appreciate your business! Franklin Auto Service is here to serve all your automotive needs, whether it's an oil change or a repair. Call us today at 248-626-2080 to schedule an appointment. Thank you for trusting our experienced team with your vehicles. We greatly appreciate your business!

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(248) 626-2080

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
32725 Franklin Road Franklin, MI 48025-1134
Franklin Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(424 Reviews)

ES
gravatar
ELAINE S.
West Bloomfield, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/30/2015
verified customerVerified Customer
Poor service
Did Not fix loud noise after charging $383. Told radiator was bad- not true. Told to replace a different part for another $ 400. Will never return!
Not Recommended
Pam, Darrell,Curt, Owner from Franklin Auto Service responded on 11/02/2015 09:07 AM

I'm very sorry for the miscommunication .Thank you for letting us clear up the issue. We appreciate you coming back for us to help you with your other noise that we didn't hear on your first visit.  

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.