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Frank's Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(954 Reviews)
76
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
76
Net Promoter Score ®

Business Details

About

Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service
Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service seriously. Frank’s Automotive, Inc. follows a strict code of ethics so our customers will know upfront what to expect. As a part of this code, we pledge to perform high quality diagnostic and repair services.

Frank’s Automotive, Inc. believes in quality. We exercise reasonable care for the customer’s property while it is in our possession. Frank’s Automotive, Inc. has assembled the best team of technicians in the area to ensure you a perfect job every time.
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Categories
Car Maintenance, Auto Maintenance, Auto Repair
Contact
(512) 805-0144

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
328 S Guadalupe St San Marcos, TX 78666-6310
Frank's Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(954 Reviews)

AR
gravatar
AMELIA R.
San Marcos, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/20/2016
verified customerVerified Customer
mystery oroblem
they were not able to find out why it does not start some times
we were told tests were run and nothing showed up
receipt was incomplete
charged $99 i assume for labor?
was told diagnostics were run and i expect ted that sort of detailed information on specifics that are looked at on the receipt for our future reference
Recommended
Frank S. from Frank's Automotive responded on 10/20/2016 10:21 AM

Hi Amelia,

               This system is not one monitored by the computer, all diagnostic work is done manually and has to be duplicated or all tests will be normal for your vehicle. The vehicle was test driven numerous times in an attempt to duplicate the problem. Load test was done on alternator, battery and starter, with data as normal. Power, grounds and operation of security system as potential cause was also looked at and again tested normally, there is no other information available as all was normal at test time.  


Thank you,


Robert Jaroszewski
Manager
512-805-0144

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