Friend-Lee Automotive


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

293 Reviews

98% Would Recommend
Latest Review 9 days ago
Bill L. on 09/13/2017
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"370z service"
Thurough service after long road trip. Excellent job. Everything checked-inspected.
Vehicle: Nissan 370Z
Service Date: 09/01/2017
Review Created: 09/13/2017 07:00 AM
Lorrie S. on 09/13/2017
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We love u guys Nicole enjoyed chatting w Matt. So friendly.
Vehicle: Honda Civic
Service Date: 09/08/2017
Review Created: 09/13/2017 05:33 AM
Carol M. on 09/09/2017
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"Family Auto Shop"
Very friendly, professional, helpful, and qualified auto shop. Care about the customer and the service they provide.
Vehicle: Toyota Camry
Service Date: 09/08/2017
Review Created: 09/09/2017 04:39 AM
Ed S. on 09/02/2017
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"Friend Lee Automotive North Royalton review - testimonial "
Fast and efficient. They fix it right the first every time and are very Fair with their pricing. I highly recommend Friend Lee Automotive repairs.
Vehicle: Ford Taurus
Service Date: 08/31/2017
Review Created: 09/02/2017 02:30 AM
Roger P. on 08/25/2017
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Roger said the business had good mechanics. He has never had to take his vehicle back for the same problem.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Joseph C. on 08/25/2017
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Carolyn said this business was helpful when she went in and everything went smoothly. She did not have any complaints.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Rich H. on 08/25/2017
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Rich said he told them to store his vehicle in the garage at night. He spent $1,200 and they charged him 50 cents for washer fluid. They also overfilled the transmission fluid.
Vehicle: Oldsmobile Ninety-Eight
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Kat I. on 08/23/2017
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Kat said the staff was a big help.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 08/19/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Jim G. on 08/17/2017
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"The best vehicle repair/service facility to be found! "
We are long-time customers of Friend-Lee (20+ years) and to my knowledge there is no other shop that comes close to the fine and honest service we consistently receive! Matt, Jason, and crew are the BEST!
Vehicle: Lexus ES 300
Service Date: 08/16/2017
Review Created: 08/17/2017 03:04 AM
Seto S. on 08/13/2017
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"The people and services "
Good people
Vehicle: Ford Police Interceptor
Service Date: 08/07/2017
Review Created: 08/13/2017 08:07 PM
Bill L. on 08/12/2017
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"Wjl 370z"
Very knowledgeable. Very courteous. Very honest.
Vehicle: Nissan 370Z
Service Date: 08/11/2017
Review Created: 08/12/2017 08:17 AM
Mallorie H. on 08/10/2017
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Mallorie said this business was quick and they provided excellent service.
Vehicle: Pontiac G6
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Jean B. on 08/08/2017
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"Outstanding service keeping an older car running in tip top shape"
Friend-Lee Auto has done a fantastic job in keep my 2005 Honda CRV running in great shape. This 12 car is running like a champ and that is due to the preventative maintenance from Jay and Matt as well as affordable replacements for parts that are just worn out.
Vehicle: Honda CR-V
Service Date: 08/04/2017
Review Created: 08/08/2017 05:02 PM
Jackie J. on 08/05/2017
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"Still the best!!!"
Two very talented men who really care about both you and your car. Does not get any better than that..
Vehicle: Chevrolet Malibu
Service Date: 08/03/2017
Review Created: 08/05/2017 03:32 AM
Elaine B. on 08/04/2017
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Elaine said she has been using this business for 25 years and she has already recommended them to others. They are honest and she trusts them with her vehicle.
Vehicle: Ford Escort
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Melissa L. on 08/01/2017
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"Reliable and good service "
I've been a customer of Friend-Lee Auto for years. I've always received great service and the work is always done right. I trust Matt and his team for all my auto needs.
Vehicle: BMW 2 Series
Service Date: 07/26/2017
Review Created: 08/01/2017 04:55 PM
Debra B. on 07/31/2017
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"Good Car Service"
Change Oil and looks basic problems. Does not charge for services not needed.
Vehicle: Kia Soul
Service Date: 07/28/2017
Review Created: 07/31/2017 08:52 PM
Scott K. on 07/27/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Scott said his dashboard is shorted out now and that has never happened before. He said he was treated like some kind of criminal and so was his father. He would not recommend for reasons stated.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 07/12/2017
Review Created: 07/27/2017
This review was collected via phone interview by Customer Research Inc.
Matt D. at Friend-Lee Automotive responded on 08/01/2017

It always seems that the INTOXALOCK breathalizer customers blame everything on the INTOXALOCK!!!!    There are thousands of dash cluster issues out there.....

James W. on 07/26/2017
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James said the business provides really good service and he likes how they organize things.
Vehicle: Dodge Journey
Category: Service
Service Date: 07/22/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Tom B. on 07/25/2017
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Tom said he asked them to do an oil change and they got it done in a timely manner. He likes what they're doing.
Vehicle: Ford Explorer
Category: Service
Service Date: 07/15/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 293 in total