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Garden Grove Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,187 Reviews)
64

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
137
Total ReScores
4.5
ReScore Average
64
Net Promoter Score ®

Business Details

About

Russell Westbrook Hyundai of Garden Grove is changing the game as it relates to all your automotive needs. Stop by and see why! Russell Westbrook Hyundai of Garden Grove is changing the game as it relates to all your automotive needs. Stop by and see why!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(714) 741-3100

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
9898 Trask Avenue Garden Grove, CA 92844
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,187 Reviews)

PB
gravatar
PHIL B.
Huntington Beach, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/26/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
owner
Lousy Service, incompetent technicians, poor communication.
Not Recommended
Craig A., Service Director from Garden Grove Hyundai responded on 11/30/2015 07:34 AM

regretfuly I think you are holding the dealer responsible for a manufacturers audio concern. We diagnosed, ordered and installed the unit as per instructions from Hyundai. Not to blame the manufacturer either, the part was defective, they replaced it at its soonest convienence. It also sounds as if you had a set up issue with SIRIUS XM in which we also have no control over due to personal information. We or sorry for the inconvienence.  

Craig Atchison
Service Director GG Hyundai
714-823-4863 x 228
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