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Gary Rome Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,708 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
192
Total ReScores
4.6
ReScore Average
80
Net Promoter Score ®

Business Details

About

Gary Rome Hyundai is like no other dealership you will drive into. We have knowledgeable sales associates, highly trained service technicians, a fully stocked parts department, a large inventory and a professional management staff. We are conveniently located on Whiting Farms Road in Holyoke, MA. Come see us today! Gary Rome Hyundai is like no other dealership you will drive into. We have knowledgeable sales associates, highly trained service technicians, a fully stocked parts department, a large inventory and a professional management staff. We are conveniently located on Whiting Farms Road in Holyoke, MA. Come see us today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(413) 536-4328

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
150 Whiting Farms Road Holyoke, MA 01040
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(4,708 Reviews)

CL
gravatar
Christina L.
Chicopee, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/08/2024
0
Category: Service
Poor service and over priced car
Didn't realize I overpaid for my 2021 Elantra until I couldn't get service at Gary Rome, the same place that sold me the car. He is the biggest shelter I have ever had the displeasure of dealing with. He hides behind his service staff and refuses to take calls. I have a 10 year warranty on this car I purchased in November of 2023. Now in February of 2024 I'm told I'm no longer welcome there because I yelled at the ineffective service manager. I wonder how Hyundai is going to react when I send them my concerns about this dealership. Oh yeah, the car is now part of a recall for unintended acceleration.
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