German Hi Tech


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

531 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
100% Would Recommend
Latest Review about 1 year ago

Rich H. on 04/07/2016
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"Superior customer service."
Quality repairs at a reasonable price.
Vehicle: BMW 525i
Service Date: 04/06/2016
Review Created: 04/07/2016 11:04 AM
Livio R. on 03/24/2016
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Livio said he had a great experience with this business. They had very good service and they did everything at a competitive discounted rate.
Vehicle: Mercedes-Benz CLA250
Category: Service
Service Date: 03/18/2016
Review Created: 03/24/2016
This review was collected via phone interview by Customer Research Inc.
John C. on 03/23/2016
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John said the business did a great job.
Vehicle: Mercedes-Benz S500
Category: Service
Service Date: 03/01/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Matt C. on 03/23/2016
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Matt said he appreciates this business because they do excellent work.
Vehicle: Audi Q5
Category: Service
Service Date: 02/29/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Hector P. on 03/23/2016
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Hector said the customer service and knowledge was great. The delivery was timely as well.
Vehicle: BMW 535i
Category: Service
Service Date: 03/18/2016
Review Created: 03/23/2016
This review was collected via phone interview by Customer Research Inc.
Tamara C. on 03/19/2016
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Tamara said the business was honest and made her feel comfortable. Eddie explained everything.
Vehicle: Audi A4
Category: Service
Service Date: 03/16/2016
Review Created: 03/19/2016
This review was collected via phone interview by Customer Research Inc.
Donald D. on 03/18/2016
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Donald said this business did a good job.
Vehicle: BMW X5
Category: Service
Service Date: 03/11/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Marcelo S. on 03/17/2016
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Spoke with Frank. He said he received excellent service, there's no gimmicks and he already recommended this business.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 02/05/2016
Review Created: 03/17/2016
This review was collected via phone interview by Customer Research Inc.
Jacob B. on 03/12/2016
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Jacob said the service was excellent.
Vehicle: BMW 325xi
Category: Service
Service Date: 03/09/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Sung K. on 03/12/2016
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Sung said the business had great service.
Vehicle: MINI Cooper
Category: Service
Service Date: 03/10/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Nimit S. on 03/07/2016
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"Eddie is amazing! Extremely professional."
Wasted so many years going to Mercedes Benz dealer service. Finally found German Hi Tech. Amazing service and professionalism. Eddie is the best!
Vehicle: Mercedes-Benz GL450
Service Date: 03/04/2016
Review Created: 03/07/2016 01:28 PM
Maureen F. on 03/06/2016
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"Excellent service"
I took my car back to German Hi Tech after suspecting that the VW dealer was suggesting services that were unnecessary -- specifically a brake job I was told was an immediate safety issue, but other things as well. I asked German Hi Tech to check my car and was told that the brakes are perfectly fine. They did my oil change while I waited and didn't tack on extra charges that the dealer wanted to for a visual inspection. I felt the dealer was pressuring me because I am a woman (the service rep asked me if I had to call someone else before I made a decision and he called me "sweetie"). I have never gotten that impression at German Hi Tech, where I feel I get an honest appraisal. Plus, the owner likes dogs.
Vehicle: Volkswagen Jetta
Service Date: 03/04/2016
Review Created: 03/06/2016 06:59 AM
Clyde M. on 03/04/2016
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"Vw service"
I received great service with fair prices
Vehicle: Volkswagen GTI
Service Date: 03/03/2016
Review Created: 03/04/2016 07:18 AM
Greg I. on 03/04/2016
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"Customer service and efficientcy!"
Eddie is always there to answer questions and is honest! Way better service and price than the dealerships. Wouldn't take my car anywhere else.
Vehicle: Mercedes-Benz SLK350
Service Date: 03/02/2016
Review Created: 03/04/2016 06:53 AM
Richard S. on 02/25/2016
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Richard said he is very pleased with the work the business did and the cost of the repairs. He has recommended them to others.
Vehicle: BMW 325Ci
Category: Service
Service Date: 01/28/2016
Review Created: 02/25/2016
This review was collected via phone interview by Customer Research Inc.
Olimpia S. on 02/23/2016
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"They're very professional and is place you thrust in price is rosanable "
Yes % 100 I recommend
Vehicle: Volkswagen New Beetle
Service Date: 02/15/2016
Review Created: 02/23/2016 01:13 PM
Ruben M. on 02/22/2016
Overall Rating 1/5rating 1rating 1rating 1rating 1
Ruben said he had his water pump repaired at this business. The vehicle ran really great for four days. While driving his vehicle it stopped running. The bolt from the tension of the timing belt destroyed the valves in his vehicle. Now this business is telling him to junk his vehicle because it will cost a lot to repair the problem. He said he is not happy because this business has had his vehicle for two weeks now and are not doing anything to rectify the problem.
Vehicle: Audi A6
Category: Service
Service Date: 02/10/2016
Review Created: 02/22/2016
This review was collected via phone interview by Customer Research Inc.
Tiffany L. on 02/22/2016
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Tiffany said this business is great.
Vehicle: Mercedes-Benz C350
Category: Service
Service Date: 02/18/2016
Review Created: 02/22/2016
This review was collected via phone interview by Customer Research Inc.
Pat P. on 02/20/2016
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Pat said he had an all around good experience at this business. They were very helpful and the prices were reasonable. He would like to thank them for being professional and fair.
Vehicle: Mercedes-Benz SL500
Category: Service
Service Date: 02/17/2016
Review Created: 02/20/2016
This review was collected via phone interview by Customer Research Inc.
Gary N. on 02/12/2016
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Gary said this business provided good work at a good price.
Vehicle: BMW 645Ci
Category: Service
Service Date: 02/09/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
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