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SureCritic / Hyundai Dealer / Gettel Hyundai of Sarasota
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Gettel Hyundai of Sarasota

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8,694 Reviews)
78
Write a Review
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Score Details

5 stars
80%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
312
Total ReScores™
4.5
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Gettel Hyundai in Sarasota, FL is staffed with expert technicians who provide quality Hyundai repair and maintenance. Gettel Hyundai in Sarasota, FL is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(941) 923-1411
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3500 Bee Ridge Road Sarasota, FL 34239
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8,694 Reviews)
Write a Review
Recent Reviews
PR
gravatar
Prudence R.
Sarasota, FL
2012 HYUNDAI VELOSTER
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/28/2014
verified customerVerified Customer
Category: Service
Frustrating experience
This is first time I have been unhappy with the service . It is a complicated story which involves new personnel, my car parts misplaced and my being charged for their not being on the car , denied warranty coverage because of those .missing parts . I found the parts in trunk of car (left there by mechanic who walked off the job) so my repairs were ultimately covered under warranty. My car was there for a week. Ultimately Gettel made things right . All and all, a very frustrating experience.k
Recommended
MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 02/28/2014 12:39 PM

Thank you taking the time and giving us your feedback on your experience. It is through direct feedback like yours we can imprive our service standards. I apologize for any inconvenience you had. Your satisfaction is important to us and we hope that you will join us again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
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