Needs a better "check-in" setup and deliver the car when agreed upon. I have found the guys to be unpleasant and "nasty" to each other in front of customers. Both times I have patronized the service, work wasn't completed on time and I had to kill another 1 1/2 hrs till they got around to it. My Sales Rep delivered my car to me so I wouldn't have to wait. Yay! Kudos to Chris Mettille, but Boo to your Service Dept.

Recommended

MELISSA J B., Customer Relations Manager from Gettel Hyundai of Sarasota responded on 03/24/2014 06:29 AM

Karen, thank you for taking the time to write this review. Your feedback is appreciated and will help us continue to make improvements. We aim to turn every person that visits us into a repeat customer. We look forward to serving you again in the future and showing our dedication to you.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com

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