Gibbs Automotive Service


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

61 Reviews

98% Would Recommend
Latest Review 9 days ago
CATHY KEVIN B. on 09/13/2017
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"Always friendly"
Once again the team at Gibbs comes thru with a quick diagnosis and fast repair! 1 day.
Vehicle: Toyota Matrix
Service Date: 09/12/2017
Review Created: 09/13/2017 08:26 PM
RICHARD S. on 09/13/2017
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"Good service"
Once again, I received good service at an decent price. Back on the road quickly. Thanks
Vehicle: Honda Accord Wgn
Service Date: 09/11/2017
Review Created: 09/13/2017 01:58 PM
BILL M. on 09/05/2017
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"Inspection"
I bought a gently used Toyota Corolla and asked them do a pre inspection before I finalized the transaction. They did the most thorough inspection and confirmed to me that I was getting a great car at a very good price.
Vehicle: Toyota Corolla
Service Date: 09/01/2017
Review Created: 09/05/2017 05:26 AM
Mike S. at Gibbs Automotive Service responded on 09/07/2017

Hi Bill,

Thank you for the review and congratulations an the great new vehicle.

SHELBY C. on 09/01/2017
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"Great customer service!!"
Everyone at Gibbs auto was awesome!! My car died on a Thursday night, and they called with information on my car the next day. I determined I would need to buy a new car, and they were generous enough to hold onto my old car for me while I figured something out. When I finally found a new car, I found out I couldn't trade my old car in because I lost the title (Texas title) in a flood a year ago!! Gibbs said that they would by it from me as long as I got the title, and found out the numbers I needed to call to get it replaced!! They went above and beyond to make sure I was taken care of, which was amazing since I was so stressed!! I will definitely be back with my husband's car soon, and I would recommend them to any of my friends!!
Vehicle: Scion xA
Service Date: 08/25/2017
Review Created: 09/01/2017 02:05 PM
Mike S. at Gibbs Automotive Service responded on 09/07/2017

Hi Shelby,

Thank you for the review and welcome to the GIBBS Automotive Service family.

Dylan G. on 08/30/2017
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Dylan said the business took care of him and the issues with his vehicle. Deedee, the secretary, is incredible. She called and texted him with updates.
Vehicle: GMC Suburban
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
JASMINE A. on 08/25/2017
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"Sooooo fast efficient and great customer service."
You can't go wrong coming to Gibbs.
Vehicle: Chrysler 300
Service Date: 08/23/2017
Review Created: 08/25/2017 06:36 PM
Mike S. at Gibbs Automotive Service responded on 09/07/2017

Hi Jasmine,

Thank you for the review and welcome to the GIBBS Automotive Service family.

VICKI WILLIAM B. on 08/22/2017
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"Honest, quick, effective"
They did what we wanted, on time and on budget/estimate. Friendly. Could not ask for more.
Vehicle: Nissan Sentra
Service Date: 08/18/2017
Review Created: 08/22/2017 08:12 AM
Mike S. at Gibbs Automotive Service responded on 09/07/2017

Hi Vicki,

Thank you for the review.

Robert W. on 08/18/2017
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Robert said this business was great. They have good staff. The attitude of the staff at the office is kind. They are polite.
Vehicle: Cadillac Brougham
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
DOMINIC D. on 08/17/2017
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"Excellent Customer Service. Also, Your location is conveniently located in Tucson"
I trust the work of your Mechanics because of their attention to the little details that are often overlooked by some of the corporate owned automotive service shops. I also appreciate the attitude and friendliness of the entire staff. This created an informal, very positive, comfortable environment that I enjoyed. Dom ( PS, Love the mints)
Vehicle: Buick Century
Service Date: 07/21/2017
Review Created: 08/17/2017 03:48 PM
Bill K. on 08/16/2017
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Spoke with Bill's wife. She said she would recommend this business for service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/02/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Tommy L. on 08/14/2017
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Tommy said this business was helpful and professional.
Vehicle: Nissan Titan
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Richard K. on 08/14/2017
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Richard said this business was helpful and they did a good job.
Vehicle: Lexus ES 300 Luxury Sport Sdn
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Robert P. on 08/09/2017
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Robert said they did a good job.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 07/28/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Wes K. on 08/09/2017
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Wes said he has dealt with this facility in the past and he has always been treated very well. He is waiting for them to call him back regarding a quote on a repair.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 07/31/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Eric H. on 08/07/2017
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Eric said he liked the service and promptness of this business.
Vehicle: Jaguar S-TYPE
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Brian T. on 08/07/2017
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Brian said this business was good to him.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Edward F. on 07/31/2017
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Edward said this business provided good service.
Vehicle: Mazda B2500
Category: Service
Service Date: 07/03/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Steve P. on 07/29/2017
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Steve said this business has great service and great people.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/19/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Joseph R. on 07/28/2017
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Joseph said everyone was very nice and they took care of the problem in a timely manner.
Vehicle: Mercury Villager
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Mary B. on 07/25/2017
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"Wow!!!"
This place was recommended by a good friend. She has been taking her vehicle to them for many years and has always been very satisfied. I was looking for a mechanic that was honest and reasonable. I had been taking my vehicle to the Subaru dealership and found them very expensive and not at all honest. They had overcharged me, done items I specifically asked that not be done, and then lied to me about it. I will never go there again. Gibbs is honest, reliable, reasonable and treated me like family. They surely have my business from now on. I am thoroughly pleased with the quality of work done, but the price also. They are a great bunch of people who care about the impression they leave and the quality of the service they do. Thanks again, to all of them.
Vehicle: Subaru B9 Tribeca
Service Date: 07/21/2017
Review Created: 07/25/2017 08:35 AM
Mike S. at Gibbs Automotive Service responded on 07/25/2017

Thank you Mary for the review and welcome to the GIBBS Automotive Service family.

Displaying Review 1 - 20 of 61 in total