Gibbs Automotive Service


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

46 Reviews

98% Would Recommend
Latest Review 1 day ago
DOMINIC D. on 08/17/2017
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"Excellent Customer Service. Also, Your location is conveniently located in Tucson"
I trust the work of your Mechanics because of their attention to the little details that are often overlooked by some of the corporate owned automotive service shops. I also appreciate the attitude and friendliness of the entire staff. This created an informal, very positive, comfortable environment that I enjoyed. Dom ( PS, Love the mints)
Vehicle: Buick Century
Service Date: 07/21/2017
Review Created: 08/17/2017 03:48 PM
Eric H. on 08/07/2017
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Eric said he liked the service and promptness of this business.
Vehicle: Jaguar S-TYPE
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Steve P. on 07/29/2017
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Steve said this business has great service and great people.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/19/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Joseph R. on 07/28/2017
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Joseph said everyone was very nice and they took care of the problem in a timely manner.
Vehicle: Mercury Villager
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Mary B. on 07/25/2017
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"Wow!!!"
This place was recommended by a good friend. She has been taking her vehicle to them for many years and has always been very satisfied. I was looking for a mechanic that was honest and reasonable. I had been taking my vehicle to the Subaru dealership and found them very expensive and not at all honest. They had overcharged me, done items I specifically asked that not be done, and then lied to me about it. I will never go there again. Gibbs is honest, reliable, reasonable and treated me like family. They surely have my business from now on. I am thoroughly pleased with the quality of work done, but the price also. They are a great bunch of people who care about the impression they leave and the quality of the service they do. Thanks again, to all of them.
Vehicle: Subaru B9 Tribeca
Service Date: 07/21/2017
Review Created: 07/25/2017 08:35 AM
Mike S. at Gibbs Automotive Service responded on 07/25/2017

Thank you Mary for the review and welcome to the GIBBS Automotive Service family.

Christian D. on 07/25/2017
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Christian said the business finished everything quickly, and he appreciated everything they did.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/21/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Julio B. on 07/24/2017
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"Problems with starter"
Very friendly staff, found and fixed the problem. The best part, not the starter and a lot cheap that what I had expected.
Vehicle: Nissan Titan
Service Date: 07/20/2017
Review Created: 07/24/2017 07:27 AM
Mike S. at Gibbs Automotive Service responded on 07/25/2017

Thank you Julio for the review and welcome to the GIBBS Automotive Service Family.

Monica L. on 07/24/2017
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Monica said this business did a good job.
Vehicle: Subaru Forester
Category: Service
Service Date: 07/03/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
GREG R. on 07/21/2017
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"Fast, Friendly Service "
Mike, the owner is the most knowledgeable service advisor I have ever met! The technicians are REMARKABLE ~ Kris can do things on cars that is OUTSTANDING!!! I have three 56 Chevrolets & the magic he works on them is incredible! Jared in top notch too. Now the 2 ladies! Josie & DeeDee are knowledgeable, competent, friendly & excellent service advisors! I HIGHLY RECOMMEND Gibbs to anyone whether it be new or old cars!
Vehicle: Toyota Highlander
Service Date: 07/20/2017
Review Created: 07/21/2017 08:06 PM
Mike S. at Gibbs Automotive Service responded on 07/25/2017

Thank you Greg for the GREAT review.

Shayne M. on 07/19/2017
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Shayne said they did a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 07/03/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Rick S. on 07/17/2017
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Rick said the business is respectful and kept him informed all for a good price.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Andrew D. on 07/17/2017
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Andrew said this business is really cool. They hooked him up with a salvage facility for his vehicle at no charge.
Vehicle: Honda Civic
Category: Service
Service Date: 07/07/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Steve A. on 07/17/2017
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Steve said this business was great.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/07/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Heather/matt P. on 07/13/2017
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Heather said this business was friendly and efficient. However, it is hard to find someone to trust. She stated she felt they were overcharging her and trying to do more than what was needed.
Vehicle: Acura RDX
Category: Service
Service Date: 07/10/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
GLORIA S. on 07/10/2017
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"Oil change"
Excellent service and follow-up recommendations for future work needed. So understanding about how traumatic a dead vehicle can be. I was short on cash and they accepted a partial payment in shovels to settle my bill. (MIKE: p/u your freezer, it's the only thing left in the front yard.)
Vehicle: Honda Accord
Service Date: 06/14/2017
Review Created: 07/10/2017 10:05 AM
Carl Z. on 06/30/2017
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Carl said the business was fair, prompt and courteous.
Vehicle: Ford Club Wagon
Category: Service
Service Date: 06/26/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Dave B. on 06/30/2017
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Dave said this business got the vehicle done quickly. They have good office staff and they do great work.
Vehicle: Chrysler Town
Category: Service
Service Date: 06/13/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Kris B. on 06/28/2017
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Kris said this business was very kind, thorough, helpful and quick.
Vehicle: Toyota RAV4
Category: Service
Service Date: 06/01/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. at Gibbs Automotive Service responded on 06/29/2017

Thank you Kris.

Herb S. on 06/28/2017
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Herb said this business provides good service and they treated him well too.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 06/09/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Cody M. on 06/27/2017
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Cody said the business provided good service.
Vehicle: Honda Pilot
Category: Service
Service Date: 06/21/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 46 in total