During the deal I felt very pressured and then when I wanted to think about the offer before signing, the salesman got very defensive and made me not want to do business with him. After we got the deal worked out(truck+Fixed seat+Floor mats) they had me sign all the papers. Turns out I had to make 3 extra trips because they kept screwing up on the papers. After all those were figured out I had to remind the. For the fourth time to figure out my floor mats. They came up with a "deal" to only pay for half my floor mats even though in the contract it says they will provide floor mats. So now I have to pay extra for something that I was told I would get for free. Very Unsatisfied with my business here. I have wasted more time, gas, and money that the truck isn't even worth what I got it for. The employees need to stop worrying about making a buck and worry about customer satisfaction. Will not ever recommend this dealership.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
