BUYER BEWARE!! I do NOT recommend Gladstone Mitsubishi and if you buy from there I do NOT recommend Brandon Keller as a sells person. He is terrible, rude, and disrespectful (and before the dealership or Brandon try to add a rebuttal - after he was rude and disrespectful I gave him a piece of my mind and colorfully told him he was the most worthless pos salesman I have ever dealt with at which point I would not deal with him anymore)!! These people have no clue what they are doing and have no problems being rude to buyers and will not take responsibility for their mistakes. The manager kept saying they were a new company and to have patience. My son purchased this car from Gladstone Mitsubishi and paid for the car and shipping in full. Car was shipped more than a week ago but they dropped the ball and never ship the title. When the salesman was contacted to get information he was rude and kept cutting me off and wouldn’t let me even finish my questions. He said it wasn’t his job and that the title manager was in charge of the title. When I asked him to hand me over to the title manager he refused. The car is scheduled to be delivered tomorrow and the title has yet to be sent. They still have it in their possession. After speaking to the manager they planned to ship the title directly to a local DMV instead of the buyer! Now the car is going to arrive and no way of getting tags for several days. They also refused to provide a 30 day tag due to THEIR mistake and when requested a bill of sell they refused again and sent a buyers settlement. I guess the car is supposed to be a lawn ornament in the front yard. I would NOT recommend the dealership as they have no clue what they are doing and don’t care if they do their jobs or not.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.