Review for Glenn's Auto Repair
Madeleine C. on 06/19/2012
Madeleine said there were bolts missing from her control arm and the last person who changed the oil forced the drain cover on, now it needs to be replaced.
Vehicle: Honda Civic
Service Date: 06/14/2012
Review Created: 06/19/2012
This review was collected via phone interview by Customer Research Inc.
Glenn D. at Glenn's Auto Repair responded on 06/29/2012
We spoke with Madeleine and found she had taken her vehicle to a quick lube service for an oil change when she was told of these concerns. We asked her to bring it by for us to inspect and found that the control arm bolts were present. I hope we were able to give Madeleine the peace of mind that her car had been repaired correctly at our shop.