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Review for Glenn's Auto Repair
Jim N. on 02/08/2013
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Expertise and friendliness of staff"
I've used Glenn's for many, many years. Only once (Dec. 2012) did they fail, in my opinion, to properly diagnose and repair my car. That was when the mechanic didn't notice that a right front bushing was cracked when they replaced the front struts. On Feb. 6, 2013, I took the car to Glenn's for an oil change and to diagnose a slight pull of the steering to the right. Only then did the mechanic discover the cracked bushing. I think he should have discovered it when replacing the struts. Now I'll need to have the bushing replaced for an additional labor charge, when it could have been done more economically when the struts were replaced.
Vehicle: Honda Element
Service Date: 02/06/2013
Review Created: 02/08/2013 03:55 PM