Grand Car Wash / Castrol Premium Lube Express


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

630 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 5 days ago
SERGIO O. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Great fast service, same tech has been doing my oil change for 20 years now
Vehicle: INFINITI G35 Coupe
Service Date: 08/10/2017
Review Created: 08/15/2017 03:52 PM
MINDY C. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"job well done"
will recommend
Vehicle: Nissan Altima
Service Date: 08/12/2017
Review Created: 08/14/2017 10:58 AM
ARLENE M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change, detail "
The guys giving the oil changes are awesome, friendly, eager to answer questions. Great group of gents..
Juan did a fantastic job detailing my car, in a timely manner.. i was very pleased.
Vehicle: Dodge Durango
Service Date: 08/07/2017
Review Created: 08/08/2017 08:13 PM
Geoffrey C. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Geoffrey said this business provided good service.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 08/05/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Bud E. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bud said he would recommend this business for service.
Vehicle: Dodge Challenger
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Anthony B. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said he hasn't had a bad experience.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 07/25/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Roman W. at Grand Car Wash / Castrol Premium Lube Express responded on 07/31/2017

Thank you Antony. Thank you for your business. Our goal is to keep all of our clients Happy. Looking forward to serve you again.

Larry L. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said this business was fast and good.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Roman W. at Grand Car Wash / Castrol Premium Lube Express responded on 07/31/2017

Thank you Larry. It was a pleasure serving you. Looking forward to serve you again.

GUILLERMO H. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service, employees are cool."
Would recommend. Includes a free carwash. Excellent service. Honest.
Vehicle: Honda Accord
Service Date: 07/15/2017
Review Created: 07/21/2017 06:40 AM
Roman W. at Grand Car Wash / Castrol Premium Lube Express responded on 07/29/2017

Thank you very much for your business. Looking forward to serve you again. If you like us tell a friend.

Maria W. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Maria said this business was very quick, attentive and polite.
Vehicle: Toyota Avalon
Category: Service
Service Date: 07/18/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Roman W. at Grand Car Wash / Castrol Premium Lube Express responded on 07/29/2017

Thank you Maria. We always try to do our best. Looking forward to serve you again.

STELLA V. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Very friendly and fast
Vehicle: Lexus IS 250
Service Date: 07/16/2017
Review Created: 07/18/2017 11:50 PM
Roman W. at Grand Car Wash / Castrol Premium Lube Express responded on 07/29/2017

Thank you for your compliments. Our goal to have all customers leave happy, and hope you will recommend us to your friends.
Thank you.

DWAYNE K. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The techs work fast "
The techs work fast and they don't try to push a sell on you
Vehicle: Ford Pickup
Service Date: 07/15/2017
Review Created: 07/17/2017 05:36 PM
Fernando G. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Fernando said this business was good.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 07/12/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Sabrina R. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sabrina said this business provided and friendly service. They called her by name which made it more personable. They got the job done quickly. The lady at the car wash was very nice and the shoe shine guy was amazing.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
LUIS G. on 07/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awesome customer service"
Keep up the great job!!!
Vehicle: Toyota Tacoma
Service Date: 07/07/2017
Review Created: 07/09/2017 09:35 AM
Carlos C. on 07/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carlos said the staff makes him feel comfortable and they answer questions, even if they don't pertain to the service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/06/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
MARCUS N. on 06/27/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change "
I always get an oil change and the guys who do the oil change are great really friendly and super fast definitely recommend but I went to pay for it inside and the manager was not friendly at all I tipped him and he didn't even say anything he didn't even say hello so that's why I rated it three stars only but the oil change guys are top notch
Vehicle: Mitsubishi Galant
Service Date: 06/26/2017
Review Created: 06/27/2017 09:09 PM
MATIAS C. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Speedy knowledgeable service
Vehicle: Chevrolet Silverado 1500
Service Date: 06/24/2017
Review Created: 06/27/2017 12:45 PM
Frank S. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Frank said he would recommend this business.
Vehicle: Nissan Maxima
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
ANITA D. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service is outstanding"
the best car wash and the guys who change my oil
Vehicle: Toyota Tacoma
Service Date: 06/21/2017
Review Created: 06/22/2017 10:43 PM
DOUG A. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Owner "
Very good service
Vehicle: Chevrolet Silverado
Service Date: 06/10/2017
Review Created: 06/20/2017 11:44 PM
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