Great Bear Auto Repair


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

341 Reviews

97% Would Recommend
Latest Review 8 days ago
HAROLD L. on 06/20/2017
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"Always a gratifying experience"
As usual, I am quite happy with the overall experience at great bear. The people are professional, educational and genuinely care about providing good affordable care of my vehicle. The atmosphere is experienced as good and healthy, which supports the exhibited passion; caring about ones vehicle health contributes to ones thinking and doing about overall health as it applies to self and society at large. This suggests that self care in a moral and ethical manner promotes societal care. For example, proper stewardship of vehicle translates to less accidents. If you want to know more, talk with the owner... she says it best!!
Vehicle: Jeep Wrangler
Service Date: 06/19/2017
Review Created: 06/20/2017 08:14 AM
Kefu Z. on 06/19/2017
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Kefu said they did a good job.
Vehicle: Lexus LS 430
Category: Service
Service Date: 06/17/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Eric S. on 06/19/2017
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Eric said the business was always reliable and they provided good service.
Vehicle: Nissan Rogue
Category: Service
Service Date: 06/17/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
TYRON K. on 06/18/2017
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"Tire Gone Flat"
Quick fast sevice! Always a pleasure to see the ladies at the front desk... AAAAA+++++ SERVICE! Thank you again!
Vehicle: GMC Acadia
Service Date: 06/16/2017
Review Created: 06/18/2017 06:57 PM
MANUEL R. on 06/17/2017
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"Great customer service"
Great customer services
Vehicle: Dodge
Service Date: 06/16/2017
Review Created: 06/17/2017 01:36 PM
Rodney A. on 06/16/2017
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Rodney said they provided solid work but it took longer than expected.
Vehicle: Honda Fit
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
DUKE D E. on 06/15/2017
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"staff and facility are great"
Audra and Julia are great
Vehicle: Lexus RX 330
Service Date: 06/01/2017
Review Created: 06/15/2017 08:58 PM
Peter Y. on 06/12/2017
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Peter said he was pleased with the service provided by this business.
Vehicle: Cadillac SRX
Category: Service
Service Date: 06/10/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
BILL O. on 06/09/2017
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"Great customer service"
Julia continues to offer the best customer service. Saved me money when she reviewed my car history and determined that a part, previously installed - was covered under warranty. THAT is OUTSTANDING customer service, in my book!
Vehicle: Honda Accord
Service Date: 06/07/2017
Review Created: 06/09/2017 06:08 AM
DAVID H. on 06/08/2017
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"Great Service "
Honest people. Reasonable price
Vehicle: Mazda 2
Service Date: 06/07/2017
Review Created: 06/08/2017 06:03 PM
Kim W. on 06/08/2017
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Kim said the service was very good but the wait time was way too long.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/06/2017
Review Created: 06/08/2017
This review was collected via phone interview by Customer Research Inc.
Nury H. on 06/07/2017
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Nury said this business was nice and efficient. They have great service.
Vehicle: Toyota Yaris
Category: Service
Service Date: 06/06/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Han K. on 06/07/2017
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Han said the employee, Judy who works the front counter is great. The employee, JK provided awesome service. He had a very good experience.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/05/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Dohee L. on 06/06/2017
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Dohee said this business was the best and the service was fast. If there are any problems they tell her. She trusts them and she would recommend them to others.
Vehicle: Lexus IS 250
Category: Service
Service Date: 05/08/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
HEATHER S. on 06/05/2017
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"Excellent service "
Felt welcomed and helped fast
Vehicle: Cadillac DeVille
Service Date: 06/03/2017
Review Created: 06/05/2017 10:16 AM
LARRY B. on 06/04/2017
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"Fast, knowledgeable and efficient "
I have been going to GB in Flushing since I moved here 4 years ago. Whether it's mechanical or auto body repair, they have always done a great job with my car and in a timely fashion.
In addition, Julia the office manager at the shop always provides amazing customer service to All customers and ensures me of the price before the work is done. It's hard to find talented, reliable mechanics / people these days. I highly recommend you visit!!
Vehicle: Toyota Corolla
Service Date: 05/03/2017
Review Created: 06/04/2017 11:55 AM
Haejin S. on 06/03/2017
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Haejin said this business did good work.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/02/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
LOYD L. on 06/02/2017
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"Fast Service"
Awesome crew and such fast service. Honest and reliable.
Vehicle: Chevrolet Cruze
Service Date: 06/02/2017
Review Created: 06/02/2017 08:55 PM
LIONEL-WALTER F. on 05/28/2017
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"Great service"
Once again my expectations were met with the service on one of my vehicles
Vehicle: Ford Expedition
Service Date: 05/26/2017
Review Created: 05/28/2017 03:26 PM
ANN L. on 05/27/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed"
I've been coming here for years now and always had good experience. Audra always looked out for her customers, especially female customers. At my last two visits I see new people working there and don't see Audra. I'm told she still owns the place. My last visit I needed an inspection and was told I need about $800 worth of repairs, or I won't pass the inspection. I went to a different place and passed the inspection and was told those repairs were not needed. Very disappointed! I felt that I was in one of those places where they tell you that unless you pay big bucks, you're not passing the inspection. Didn't expect that to happen at Audra's shop where I've been coming for years.
Vehicle: Volvo 850
Service Date: 05/25/2017
Review Created: 05/27/2017 06:12 AM
Displaying Review 1 - 20 of 341 in total