Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

553 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


BP
BRIAN P.
Bayside, NY
Ford Fusion
Verified Customer
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07/10/2019
My trip to great
This was my second trip to Great Bear and just like my first trip Excellent service timely pleasant and professional. Great parents great service great bear

RC
ROBBY C.
Bellerose, NY
Hyundai Sonata
Verified Customer
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07/10/2019
Awesome Service
Great customer service. Justin called me right away when he found an issue and fully explained my options. I appreciated the estimated wait time given and calls on updates. Took the car around for a test drive with Jacob, one of the mechanics. He was professional, courteous, and well versed with what needed to be done.

DM
DIANE M.
Fresh Meadows, NY
Hyundai Elantra
Verified Customer
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06/30/2019
Friendly and helpful staff.
I liked the fact that Great Bear is a family owned business and the family members that you deal with are very friendly and helpful.Prices are fair and the work that is being done has been has always fixed any problems I have had. I've also gotten my car back when they estimated that the job would be done without delays.So far it's been a pleasant experience dealing with Great Bear and will continue to go to them for our car's maintenance.

MS
MICHAL S.
Flushing, NY
Toyota Corolla
Verified Customer
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06/25/2019
Polite, friendly, and honest!
The title says it all. They do good work, they are very pleasant to interact with and they are honest. What more do you want?

JS
Jacqueline S.
Flushing, NY
GMC Acadia
Verified Customer
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06/24/2019 Category: Service
Jacqueline said she received good, friendly service, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PS
POPS S.
Floral Park, NY
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019
Awesome Professional Service
Audra takes good care of their clients and her mechanics are also very professional. Everyone at Great Bear Auto Repair are efficient!

DL
Dimitrios L.
Flushing, NY
Verified Customer
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06/12/2019 Category: Service
Dimitrios said the lady at the front desk and everyone else were very helpful.
This review was collected via phone interview by Customer Research Inc.

DS
DONALD S.
Flushing, NY
Toyota RAV4
Verified Customer
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06/09/2019
Honesty ( Hebrews 13:18 )
My wife and I for years have always been more than satisfied with the repairs on our cars . Keep up the Good Work !

CP
Christopher P.
New York
Ford Transit Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Christopher said the business is great. They are quick and professional with great customer service.
This review was collected via phone interview by Customer Research Inc.

MS
MOHAMMED S.
Flushing, NY
Toyota Highlander
Verified Customer
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05/23/2019
Fast and efficient service.
Great customer service. Always treated me well. The staff are friendly and attentive. I am very happy with my experience. Definitely want to come back for my next service

AT
ANNA T.
Flushing, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
High quality, fast, respectful
I have been a customer of Great Bear Auto Repair since 1998. They are like a family to me. All what they do as specialists is reliable, and I trust them.

SM
Sunghee M.
Flushing, NY
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Sunghee said they always give great service and she has never had an issue with them.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Flushing, NY
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Michael said he went into this business for a quote. He had a pleasant visit and the staff was professional.
This review was collected via phone interview by Customer Research Inc.

JS
JANAILE S.
East Elmhurst, NY
Subaru Outback
Verified Customer
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04/28/2019
Excellent Customer Service
I went for an inspection and the staff was friendly, everyone was kind and greeted me. I was provided with lots of information on classes for vehicle maintenance. No one tried to upsell so, I will definitely return!

OF
OSCAR F.
Flushing, NY
Honda Pilot
Verified Customer
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04/24/2019
service was fast.
first time here and plan to come back in the future.

CJ
CHENE J.
Corona, NY
Honda CR-V
Verified Customer
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04/23/2019
C. Johnson
This experience was awesome. I had read about the place in regard to the female owner and the quality of their work. The customer service was awesome. I walked in, described the problem and the car was checked for a nominal fee. In addition I was made aware of a workshop for ladies to become familiar with their cars. Need to know info so male run shops won’t be able to take advantage so easily when it comes to repair estimates. 👏

RL
Richard L.
New York
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Richard said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

GA
Gehan A.
New York, NY
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Gehan said they were perfect.
This review was collected via phone interview by Customer Research Inc.

SN
SERGIO N.
Flushing, NY
Ford Explorer
Verified Customer
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04/04/2019
Great Bear Rocks !!!!!
As usual Great bear rocks.Quick friendly service by Audra who loves what she does.You won't be disappointed !!!!!!

BB
BART B.
Rego Park, NY
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
fast accurate frugal
went in get my headlight changed after it failed just after to other side went out. lesson learned do it in pairs

Displaying Review 1 - 20 of 553 in total