Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

567 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


LK
LUCY K.
Flushing, NY
Honda Civic Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2019
Safety Inspection
Everything was great, great staff as always and they checked my fluids which was a ++, but they didn't update my customer file, as my car is now a 2018 Honda Civic.

SM
Sunghee M.
Flushing, NY
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2019 Category: Service
Sunghee said they always give great service and she has never had an issue with them.
This review was collected via phone interview by Customer Research Inc.

WL
Wengjie L.
Flushing, NY
Mercedes-Benz CLA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Wenjie said they need some things to be improved.
This review was collected via phone interview by Customer Research Inc.

TH
TRUDE H.
Flushing, NY
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018
Friendly and prompt service. And a nice little dog.
I think you are quite expensive, but to me, an old woman, you are worth it because I trust you.

BB
BART B.
Rego Park, NY
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2018
Fair prices
Prices are good but work took longer then projected. Many times longer.

Staff very pleasant and worked to make me comfortable while I waited

RW
Ricardo W.
Flushing, NY
Mazda CX-5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Ricardo said this is a good business.
This review was collected via phone interview by Customer Research Inc.

TG
THOMAS G.
Flushing, NY
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018
Locals with Integrity
Needed to find a reputable auto mechanic after Firestone @ 154th & Northern closed. Of course dealership repair shops always frown upon local repair shops. But why pay Ford $60 for an air filter? Had gone to GB many years ago, but I moved nearer to Firestone which was geographically desirable. I like GB because they're a repair shop, not a fuel vendor with a repair shop side-line. Back to GB, new/young staff, seem to know their stuff. Needed state safety inspection and oil change. Prices are reasonable, competitive with the market. They passed first test. Will return as they've imparted a sense of professionalism and trust. Next visit will be for recommended and scheduled maintenance. Key is, I will return due to the positive experience.

CP
Christian P.
Fresh Meadows, NY
Mitsubishi Galant
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018 Category: Service
Christian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WL
Wengjie L.
Flushing, NY
Mercedes-Benz CLA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Wengjie said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Flushing, NY
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Richard said the service the staff provided was good.
This review was collected via phone interview by Customer Research Inc.

YK
Young K.
Rocky Point, NY
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Young said the service was satisfactory. The service fees were expensive.
This review was collected via phone interview by Customer Research Inc.

WK
Won K.
Ridgefield, NJ
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Won said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

HC
Headley C.
Springfield Gardens, NY
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Headley said the facility provided good service.
This review was collected via phone interview by Customer Research Inc.

CB
CLARENCE B.
Bellerose, NY
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018
Great 1st time experience
To be honest, I was at first skeptical at the potential outcome. Nevertheless I was impressed with the customer service, attention to detail and general knowledge of all involved. I had basic maintenance done but a lingering maintenance item was finally explained to be after many months of back and forth with another maintenance shop in the area. Thanks!

HE
Hamed E.
New York
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2018 Category: Service
Hamed said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

KP
KYRIACOS P.
Flushing, NY
Mercedes-Benz E-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017
OIL CHANGE & TIRE REPAIR
Mechanic diagnosed loss of tire pressure issue and proposed option for repair. He also performed an oil change and computer service reset for Mercedes Benz. Great job!

HU
Husaini U.
Flushing, NY
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2017
Great service
Tune up serviced coast better than costly dealer . They know what they doing quickly and professionally,.

RA
Rodney A.
New York
Honda Fit
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2017 Category: Service
Rodney said they provided solid work but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

KW
Kim W.
Sunnyside, NY
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2017 Category: Service
Kim said the service was very good but the wait time was way too long.
This review was collected via phone interview by Customer Research Inc.

NH
Nury H.
Flushing, NY
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Nury said this business was nice and efficient. They have great service.
This review was collected via phone interview by Customer Research Inc.