Great Bear Auto Repair


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

295 Reviews

97% Would Recommend
Latest Review 3 days ago
RICHARD S. on 03/22/2017
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"Very polite and efficiency "
They responded quickly and tried to resolve my problem on site.
Vehicle: Mercedes-Benz ML550
Service Date: 03/21/2017
Review Created: 03/22/2017 07:05 AM
LORI V. on 03/21/2017
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"Tire Rotation "
Since you asked for a review:
I'd been recommending this Great Bear since I started going there a couple of years ago. I was a bit disappointed yesterday however when I asked if they checked the air in my tires and was told it was routine but when I got in my car the dashboard showed they were still low. I figured I'd drive around a while and it would readjust but it didn't so I went to a dealership who added an additional 8psi to two tires and 4psi to the others. I hope it was just an oversight.
BTW, before I went to the dealership I stopped and bought an air filter and am proud to say I installed my first air filter. Pretty easy actually.
I do appreciate that this Great Bear doesn't pressure you to do repairs that were unexpected and gives you time to think about it.
I'll probably go back there again but will ask more questions next time to be sure things aren't overlooked.
Vehicle: Infiniti FX35
Service Date: 03/20/2017
Review Created: 03/21/2017 08:00 AM
Harriet K. on 03/14/2017
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Harriet said this business is efficient and they do great work. They are one of the best in the area.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/13/2017
Review Created: 03/14/2017
This review was collected via phone interview by Customer Research Inc.
Shiao W. on 03/08/2017
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Shiao said they did a great job and it was done in a timely manner.
Vehicle: Honda Accord
Category: Service
Service Date: 03/06/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
XUEJIAN D. on 03/04/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"So fcking expensive "
This is my first time and my last time here. Rear break pads and rotor cost me $364? And that's the cheaper one? Excuse me!
Vehicle: Nissan Altima
Service Date: 03/03/2017
Review Created: 03/04/2017 08:40 PM
MOHAMMED S. on 03/01/2017
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"Friendly and knowledgeable staff. "
Thank you
Vehicle: Toyota Highlander
Service Date: 02/28/2017
Review Created: 03/01/2017 10:10 AM
JONG SU C. on 02/28/2017
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"Very kind and excellent work."
Everything is good.
Vehicle: Jeep Cherokee
Service Date: 02/28/2017
Review Created: 02/28/2017 09:45 PM
LORRAINE Z. on 02/22/2017
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"Visit to Great Bear"
Need a car inspection, was able to go in and get it done immediately. It was a very pleasant experience.
Having the cute rescue dog hanging out at Great Bear was a huge plus to the experience!!
Vehicle: Honda Accord
Service Date: 02/21/2017
Review Created: 02/22/2017 08:31 AM
Kevin N. on 02/17/2017
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Kevin said this business was reasonable and quick. They did a good job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 02/15/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
JIMMY C. on 02/15/2017
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"Always reliable"
My go to for auto service. Never had a bad experience with Great Bear. Thanks for all your help ladies and gents.
Vehicle: Honda CR-V
Service Date: 02/08/2017
Review Created: 02/15/2017 09:16 AM
GEORGE S. on 02/14/2017
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"Check engine check-up"
My check engine light came on. They got the code and determined that there may not be a problem. They re-set the light and told me to come back if it comes back on again. They did not charge me for this service!
Vehicle: Honda Civic
Service Date: 02/14/2017
Review Created: 02/14/2017 08:58 PM
TYRON K. on 02/12/2017
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"Tires were feeling low......."
Great customer service by Julia, was a lil late in the afternoon notice I had a screw in my tire called for service took me right in. Not only did they fixed the flat but checked air in all my tires which definitely make a difference in the ride. Thank you so much Appreciate the service!!!!!!!!!! THUMBS UP!!!!!!
Vehicle: GMC Acadia
Service Date: 02/11/2017
Review Created: 02/12/2017 04:05 PM
Anthony Y. on 02/07/2017
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Anthony said this business provided great service, but he felt they were too pricey.
Vehicle: Honda Civic
Category: Service
Service Date: 02/06/2017
Review Created: 02/07/2017
This review was collected via phone interview by Customer Research Inc.
LINDA K. on 02/06/2017
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"very good service. "
Great Service
Vehicle: Honda Civic
Service Date: 02/03/2017
Review Created: 02/06/2017 03:27 AM
Gino R. on 02/03/2017
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Gino said the business is really friendly and prompt. They do good work.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/02/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 02/03/2017
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John said service was fine at this business.
Category: Service
Service Date: 01/27/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Nancy L. on 02/03/2017
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Nancy said the business' employees are very helpful. They explained everything they did to her vehicle in detail.
Vehicle: Toyota RAV4
Category: Service
Service Date: 02/02/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Zhi G. on 02/03/2017
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Zhi said the customer service was very good. They did a good job on his vehicle.
Vehicle: Ford E-350 Super Duty
Category: Service
Service Date: 01/31/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
BILL O. on 02/02/2017
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"GREAT SERVICE"
The entire team at Great Bear are ALWAYS helpful whenever I have a problem with my 15 year old car! Helpful to quickly determine the problem and prompt in the repair! Professionals, knowledgeable, courteous, experienced! I wouldn't go anywhere else.
Vehicle: Honda Accord
Service Date: 02/01/2017
Review Created: 02/02/2017 06:36 AM
ROBERT M. on 01/31/2017
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"Best customer service ever combined with professional automotive work"
Best customer service ever combined with professional automotive work - a win-win experience!
Vehicle: Toyota Prius
Service Date: 01/30/2017
Review Created: 01/31/2017 04:52 AM
Displaying Review 1 - 20 of 295 in total