Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

512 Reviews

97% Would Recommend
Latest Review 9 days ago

Reviews


JC
JOSE C.
Brooklyn, NY
Honda Civic Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Friendly and efficient
Dave was friendly and honest, got my tire fixed without trying to cheat me into buying a new one in a timely manner. I’ll def go back!

BB
BART B.
Rego Park, NY
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Fair prices done on time
Work on heater blower was fast work done ahead of time estimate cost less then forecast.
Good communication on the work.
Consistent good quality and good value

MC
MARGARETA C.
New York, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Is convenient for me. I know great bear for a long time
My husband used to bring he’s cars to this place for longtime, after he passed, I won’t bring my car to any other then Greatbear. I trust them , I feel confident.

EE
Edwin E.
New York
GMC Envoy XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Edwin said the customer service was nice. He said the place had a great vibe and the staff were very friendly.
This review was collected via phone interview by Customer Research Inc.

FP
FRANK P.
Fresh Meadows, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
GREAT BEAR IS AWESOME!
Always satisfied with their service. Julia is the best!

TH
TRUDE H.
Flushing, NY
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018
Friendly and prompt service. And a nice little dog.
I think you are quite expensive, but to me, an old woman, you are worth it because I trust you.

RI
Raju I.
Flushing, NY
Lincoln Town Car
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/16/2018 Category: Service
Raju said everything is fine with the business's service but sometimes it take so long.
This review was collected via phone interview by Customer Research Inc.

PD
Patrick D.
Cambria Heights, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/07/2018 Category: Service
Patrick said the parts manager at the business was very rude to him. He said he went back to the business because he had a transmission problem and his sun roof was also drained. He was told it would cost him $45 to repair. He said the lady who helped him was nice but the parts manager was very rude and would not listen to what he was saying.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Little Neck, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
My Favorite Shop
love going to Great Bear! Customer service is always top-notch and work done quickly and very reasonable.

IR
Ian R.
Valley Stream, NY
Audi A7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Ian said that every time he goes, service is quick.
This review was collected via phone interview by Customer Research Inc.

CY
Cheong Y.
Flushing, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Cheong said they were efficient.
This review was collected via phone interview by Customer Research Inc.

DS
DONGHA S.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Honest and friendly guys
A friend of ours recommanded them to us. Went there couple of times and I was pleased with their services. They know what they're doing and do not perform any unnecessary work. Will definitely come back for any future mechanical works.

TK
TYRON K.
Fresh Meadows, NY
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Inspection Stkr and Wipers
Glad to know that they do a complete inventory of your vehicle...who knew i needed wipers! Definitely can see the difference driving! Thanks guys will definitely be by this week! Appreciate you all!

BB
BART B.
Rego Park, NY
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/21/2018
Fair prices
Prices are good but work took longer then projected. Many times longer.

Staff very pleasant and worked to make me comfortable while I waited

CJ
Charles J.
Fort Lee, NJ
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Charles said they were very fast and accurate.
This review was collected via phone interview by Customer Research Inc.

SM
Santos M.
Flushing, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Santos said that the service was really good at this business and he would recommend them.
This review was collected via phone interview by Customer Research Inc.

AC
ANGELA C.
Whitestone, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Quick /great price /great work
I went here on Sat morning for an oil change. It was very quick and I was in an out . The price wAs excellent . No extra fees or charges . I love the name also known as Woman Auto Know . Def recommend and will return

QG
Qinghai G.
Flushing, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Qinghai said that he recommends this business for service often.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hollis, NY
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great Customer Service Always
Been coming here got a couple years now, from the time you walk in you get nothing but warm friendly smiles and great service. I bring all my family’s cars there. And Jenny is the best!

SK
Seung K.
New York
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Seung said her overall experience was good. They are straightforward.
This review was collected via phone interview by Customer Research Inc.

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