business image

Green Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,032 Reviews)
77

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
259
Total ReScores
4.8
ReScore Average
77
Net Promoter Score ®

Business Details

About

At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward
At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward to seeing you!
...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(217) 525-1370

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
1200 S. Dirksen Parkway Springfield, IL 62703
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,032 Reviews)

CB
gravatar
Connie B.
Springfield, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/19/2014
verified customerVerified Customer
Category: Service
Service Department
I really like the dealership but sevice is so so. I have had recurring problems with the brakes, it's been in 3 times. The first 2 they replaced pads and rotors were worked on. But I still feel at times it pulls and they said this 3rd time they didn't feel anything. I don't know if it's because I am a woman but they act like they don't have time to talk to you. I have kept up with all the maintanance. Jury is still out on them. The people making service appointments can be a challenge. but I really like the internet people and the manager.
Recommended
Ray C., Service & Parts Director from Green Hyundai responded on 02/28/2014 03:48 PM

Hi Connie,

Thanks for your response.  I'd be happy to look further into this issue and resolve it.  Please call me on my cell at your convenience.

Thanks,

Ray Caruso
Service & Parts Director
Green Hyundai
217.525.1370
cell 217-891-5464
ray.caruso@greenstores.net
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