business image

Green Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,032 Reviews)
77

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
259
Total ReScores
4.8
ReScore Average
77
Net Promoter Score ®

Business Details

About

At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward
At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward to seeing you!
...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(217) 525-1370

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
1200 S. Dirksen Parkway Springfield, IL 62703
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,032 Reviews)

CB
gravatar
Constance B.
Lincoln, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2014
verified customerVerified Customer
Category: Service
MOST RECENT SERVICE
We are pleased with our most recent service experience all but the wash job on the 2013 Elantra GT. Supposedly, the machine does not do the back hatch door very well but no one bothered to wash it by hand to get the dirt off. They just left it on there until my husband called John Duval and took it back and got it re-washed. We love Green Hyundai but this kind of wash job is not acceptable as far as I am concerned.
Recommended
Ray C., Service & Parts Director from Green Hyundai responded on 03/17/2014 03:26 PM

Hi Constance!

Thanks for giving me the feedback on the wash job.  We do our best to make sure all of them are done 100%.  I have given the detailer's and porters a heads up on these cars.

Thanks for your business!  We certainly look forward to serving you in the future.

Warm regards,

Ray Caruso
Service & Parts Director
Green Hyundai
217.525.1370
ray.caruso@greenstores.net
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