Discovered flat tire on my vehicle on a Friday before the start of a long holiday weekend. I have have my vehicles service by Griesbach Auto Service Weston for years. My flat happened in the parking lot at work, which is only a mile from the Griesbach Auto Service Wausau location. I called the Weston location and I was transferred to the Wausau location because it was much closer. I talked with Brian who was able to get me in at 3:45 right after work. Thankfully I had a battery jump pack with compressor in my vehicle. I filled my tire with enough air to slowly nurse it to the Wausau location. Cody was waiting for me and got me right. It was the Friday before the long 4th of July weekend. I knew Cody and Scott, who worked on my tire, wanted to get out of there and start their long weekend but they stayed to fix my tire. Had they not stayed, I would have had to wait until Wednesday to get my tire fixed. NOW THAT’S CUSTOMER SERVICE and why I keep coming back to Griesbach Auto Service! Brian, Cody, and Scott turn a major headache into a minor inconvenience. They fixed my tire and got me back on the road in 45 minutes. Thank you to the Griesbach Team!

Jon G. from Griesbach Auto Service responded on 07/18/2023 06:56 AM

Luke, I am happy we were able to take care of your tire that day. We really appreciate your business!

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