business image

Griffin's Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 Reviews)
45

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
45
Net Promoter Score ®

Business Details

About

We have been in business since 1959! A third-generation business, our reputation for excellent customer service and quality auto care precedes us. We welcome the opportunity to earn your trust!

We also specialize in all makes and models, foreign, domestic, and European vehicles.
We have been in business since 1959! A third-generation business, our reputation for excellent customer service and quality auto care precedes us. We welcome the opportunity to earn your trust!

We also specialize in all makes and models, foreign, domestic, and European vehicles.

Categories
Auto Repair, Repair Shop, European Auto Repair
Contact
(619) 234-7991

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1542 State St San Diego, CA 92101-2922
Griffin's Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(307 Reviews)

RC
gravatar
Radiant C.
Spring Valley, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/18/2015
verified customerVerified Customer
Wish I had a better experience
Had an issue with my passenger door not closing and my power driver side window switch lock button being broken. Being new to the area, my friends looked up places to fix my car and found griffin's auto repair nearby which had a good amount of reviews. Initially I was quoted 100+ for labor to replace the driver side switch plus whatever the piece cost. They were unsure what was not making my passenger side close. I then received a call that it would cost $300+ since they are not sure what is causing the door not being able to be closed and wanted to take it apart and see, but they assume it may be a lock clamp. After realizing what the high cost was and being told even then they wouldn't be able to fix my main issue (passenger door not closing) till Monday, Ultimately I decided to just pick up my car.

In the end. I paid $55 with nothing resolved. However, customer service is friendly. Sadly everyone who has helped me looking for a mechanic was hoping they would bring their car in there since it is closed has now changed their minds due to my own experience and them seeing first hand what I brought in and what I received back. Understood service isn't free, but this was a high price for nothing.

Funny thing is, after taking it to another mechanic, nothing needed to be replaced in the passenger side X_x.
Not Recommended
ABRAHAM C. from Griffin's Auto Repair responded on 12/10/2015 12:47 PM

Thank you for bringing this to our attention. We have tried to reach out to you but have been unable to get in touch with anyone. Please contact me personally at the shop. We really appreciate your business and do not ever want our customers to be unhappy with their service. 

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