Review for Gullo Toyota Collision Center
Chance Omar H. on 10/09/2015
Chance said when he picked up his vehicle, he paid the $500 deductible. They called him and communicated they had not received the check from his insurance company. He needed to pay $517 and the insurance company would reimburse him. When he sent his wife to pay the bill, they charged her over $600. He called to inquire about the extra fee, was told they made a mistake and they would reimbursed him $120. He had to call for over a week and a half, and hr finally received the check yesterday. There are nicks on the tailgate. The staff was very respectful, nice, friendly, and he enjoyed working with them.
Service Date: 09/29/2015
Review Created: 10/09/2015
This review was collected via phone interview by Customer Research Inc.