Hall Hyundai Chesapeake


Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5rating 4.35

781 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.9655176/5Overall Rating 3.9655176/5Overall Rating 3.9655176/5rating 3.9655176rating 3.9655176
Original
Overall Rating 2.1034455/5Overall Rating 2.1034455/5rating 2.1034455rating 2.1034455rating 2.1034455
89% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well done!"
Terrific team of service representatives. Outstanding communication and reliable repairs.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 07:34 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/19/2017

Thank you for taking the time to leave your 5 star review and feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Myles P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Quick turn around
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/19/2017 07:16 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/19/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Jacqualine W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service & Sales"
Stephen always provides great customer service and care. He goes beyond hus job to ensure you and your car are taken care of. He answers the phone when contacting him, is always pleasant, hardworking, comes on early & leaves late. Hall Hyundai has been very good to me since I purchased my car from Steve and taken care of ny service needs.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 01:47 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/19/2017

THANK YOU!! SO SO much for your feedback and review, I will be sure to give Stephen due recognition for these awesome words! We appreciate Stephen so much, and you as well!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Florence W. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"personal strive"
excellent
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 12:59 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/18/2017

Thank you for taking the time to submit a 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Richard W. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Veloster Maintenance "
Quick, courteous, professional
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/17/2017 04:19 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/18/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Warranty work completed that day and the service agent at check in was very helpful with what I needed.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 04:40 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/18/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
PATRICK K. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
New battery, in and out in under an hour!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 02:40 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/18/2017

Thank you so much for taking the time to submit a 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
April W. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service and Drop Off "
Drop Off Service great got a call not to long after they opened that car was availiable. Stephen was great with the whole process!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 11:57 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/16/2017

Thank you for taking the time to submit your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Enjoyable Vehicle Service"
As much as a pain it is to get your vehicle serviced, Jerry Altares got me in and out the door quickly and efficiently. I bought the car there in 2013 and I'll continue to use the service department to keep that car running until I drive the wheels off it.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/13/2017 06:03 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/18/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
STEPHEN F. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Veloster Turbo"
The work has been impeccable
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 03:18 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/12/2017

Thank you so much for taking the time to leave a 5 star review with your feedback!! 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
JOHN R. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Associates are very friendly."
I enjoy sitting in the waiting area because it's very clean and comfortable.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 02:31 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/11/2017

Thank you for taking the time to submit a 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Kathy R. on 09/08/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy"
They started my maintenance right on time and was completed within 1 hour.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/08/2017 11:25 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/09/2017

Thank you for taking the time to submit a 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Brenda S. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Frendly"
yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/06/2017 10:53 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/07/2017

Thank you for your 5 star review! 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional, timely"
great work, friendly associates, not long waits
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/06/2017 11:42 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/07/2017

Thank you for your 5 star review! 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Bryan W. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"WADDELL"
Yes
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 02:41 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/07/2017

Thank you for your 5 star review! 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Serivice"
Provides great customer sevice
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 02:13 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/05/2017

Thank you for taking the time to submit your review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
My oil change was completed within one hour.
Vehicle: 2005 Hyundai Xg350
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/05/2017 06:14 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/05/2017

Thank you for taking the time to submit a 5 star review and leave your feedback, it is key to our success!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Timothy K. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!"
Steven always takes great care of my car and tries to get everything done as quick as possible. I love taking my care here for service and never consider anywhere else.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/05/2017 05:05 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/05/2017

Thank you so much for taking the time to submit a 5 star review of the service Stephen provided you with. 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Elmer G. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Shuttle service so I don't have to wait for work to be completed."
Courteous employees
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 04:56 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/05/2017

Thank you for taking the time to submit a 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 09/04/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"The staff is nice"
The staff is nice.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/04/2017 04:42 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 09/05/2017

Thank you for taking the time to submit a review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
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