Hatchett Hyundai West


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1314 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 4.7647091/5Overall Rating 4.7647091/5Overall Rating 4.7647091/5Overall Rating 4.7647091/5rating 4.7647091
Original
Overall Rating 2.38235/5Overall Rating 2.38235/5rating 2.38235rating 2.38235rating 2.38235
98% Would Recommend
100% Business Response
Latest Review about 10 hours ago
John B. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service great employees "
Great emoloyees
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/24/2017 09:16 PM
Michael M. at Hatchett Hyundai West responded on 09/25/2017

Thank you John, we appreciate your positive response.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Thomas S. on 09/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Service is always done in a professional manner.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/24/2017 08:46 PM
Michael M. at Hatchett Hyundai West responded on 09/25/2017

Mr. Simmons, thank you for your review. Sorry about the vacuum, we will do better next time 

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Donald M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"HELP!! On technology fetchers. Blue Link, Android Auto, and ect."
All good. Any Questions Salesman Matt had the answer.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 08:59 PM
Michael M. at Hatchett Hyundai West responded on 09/23/2017

Thank you sir, we really appreciate your positive response. I'm pleased that Matt was able to help you with your tech issues also

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Joshua I. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Great people they help me find an awsome car and they treat you like family
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/22/2017 07:01 PM
Michael M. at Hatchett Hyundai West responded on 09/22/2017

Thank you very much for your positive response. We really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Excellent customer service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 02:49 PM
Michael M. at Hatchett Hyundai West responded on 09/22/2017

Thank you very much for your positive response, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Guy M. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Experience"
Michael, service manager, is great to work with. I had new tires put on. Pricing was competitive with another store.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 10:25 AM
Michael M. at Hatchett Hyundai West responded on 09/22/2017

Thank you sir for your positive response. I also appreciate all of your years of loyalty

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
LAUREL U. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
They always take good care of me
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 04:37 PM
Michael M. at Hatchett Hyundai West responded on 09/21/2017

Thank you, we always love to see you. You are always a joy to be around.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Gary C. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept."
Good service,waiting area is nice,got coffee,bottled water,service technicians know their business,
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 01:41 PM
Michael M. at Hatchett Hyundai West responded on 09/21/2017

Gary, thank you sir.  We really appreciate your positive response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Jennifer H. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
The people-no business can succeed without a great team of people.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 01:00 PM
Michael M. at Hatchett Hyundai West responded on 09/21/2017

Thank you!!! I really appreciate your positive response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
LINDA B. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service "
Michael McComas and the Service Department are efficient and very helpful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:47 PM
Michael M. at Hatchett Hyundai West responded on 09/20/2017

Thank you Linda, I really appreciate you and your attitude towards us.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, polite service"
Absolutely
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 05:58 AM
Michael M. at Hatchett Hyundai West responded on 09/20/2017

Thank you very much for your positive response, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Ronald H. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Service Appt."
Very fast and friendly service. Got my 90 day checkup done and I was in and out in 20 min.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/19/2017 09:19 AM
Michael M. at Hatchett Hyundai West responded on 09/19/2017

Thank you Ron for the positive response, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Lois V. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are always so nice and friendly."
I would always recommend them to a friend.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 06:37 AM
Michael M. at Hatchett Hyundai West responded on 09/19/2017

Thank you Loise for youe positive response, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Alan C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Convenience, and accommodating scheduling
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 05:38 PM
Michael M. at Hatchett Hyundai West responded on 09/18/2017

Thank you Alan for the positive response. We really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Valeta H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Bought my Santa Fe in 2008. Have been very please with any service or recalls at the West Hyundai store. The service men have been great and Mike takes care of the details. Great team
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 04:48 PM
Michael M. at Hatchett Hyundai West responded on 09/18/2017

Thank you, I really appreciate the confidence that you have in us.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Jean C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent friendly service"
none
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 01:50 PM
Michael M. at Hatchett Hyundai West responded on 09/18/2017

Thank you Jean for the positive response, we really appreciate it

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Patricia B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service completed as promised. Picked up the car and it was washed and vacuumed!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 12:46 PM
Michael M. at Hatchett Hyundai West responded on 09/18/2017

Thank you!!  We really appreciate the positive response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable service advisors"
Excellent visit with everything taken care of in one appointment.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/18/2017 10:30 AM
Michael M. at Hatchett Hyundai West responded on 09/18/2017

Yau are welcome!!  Thank you for your response

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Jan M. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"best in Wichita"
Always fast and friendly, they go the extra mile if you have a question. Clean, comfortable wasting area. Great coffee!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/17/2017 05:25 PM
Michael M. at Hatchett Hyundai West responded on 09/17/2017

Thank you for the great response. We really appreciate it!!

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Sandra L. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Alwsys quivk and efficient
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/17/2017 09:08 AM
Michael M. at Hatchett Hyundai West responded on 09/17/2017

Thank you Sandra, we really appreciate it.

Michael McComas
Hatchett Hyundai West
Service Manager
316-440-8451
Displaying Review 1 - 20 of 1314 in total