Review for Heritage Body and Frame Pond Springs
Brent F. on 10/04/2012
Brent said they reset the windows to where he could not roll them down. He had to contact the business to have the issue addressed and did not appreciate taking time out of his day. The business told him his vehicle would be ready in two days, but they had his vehicle for one week. He had to call the business twice to follow the progress of his vehicle's repairs. Also there was no rental vehicle available that was equivalent to his vehicle and he stated he believes Geico messed it up. The vehicle was not clean when it was returned to him. He would not recommend them due to the reasons mentioned.
Service Date: 09/05/2012
Review Created: 10/04/2012
This review was collected via phone interview by Customer Research Inc.