Review for Heritage Body and Frame Pond Springs
Peter W. on 02/22/2013
Peter said everything was fine, but he was supposed to get the front end aligned and they did not do it. He said it's not a huge deal, but they did not tell him about it and he had to go to another place to have it done. He said it was either an oversight or they were hoping he wouldn't notice it. He said he thought it had been done and that it just needed to be done again, but when he brought it to the subcontractor it was pretty obvious that they had not performed the alignment at all. His vehicle looks great and this business did an awesome job of blending the paint on the driver's door. The whole door wasn't going to be painted and that was a concern had had, so he's very happy. The vehicle looks better than it did before he brought it and he's very pleased with what they did.
Service Date: 02/06/2013
Review Created: 02/22/2013
This review was collected via phone interview by Customer Research Inc.