Review for Heritage Body and Frame Pond Springs
Tamara H. on 05/02/2014
Tamara said there is a piece broken off the handle inside on the driver's side door. Yesterday while she was driving, it started shaking after she went about 60 miles per hour or so, and so she is not sure as to whether she is satisfied with the quality of the repair. Her husband is disappointed that the bumper did not get replaced as opposed to being patched. No promised time was given. She is unsure if she was satisfied with being adequately informed. A call was received at around 4:37 pm and a message was left. They did not leave her with additional details such as when she would be able to pick up the vehicle.
Service Date: 04/29/2014
Review Created: 05/02/2014
This review was collected via phone interview by Customer Research Inc.