Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty. Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty.
Verified CustomerI apologize that you feel you did not have a good experience with our store. I can understand how the price difference might surprise you. However, the reason is quality. We only buy OE parts (original equipment). Essentially, this means the part we install will last longer. Discount Stores use the cheapest parts available and have a shorter life span. We also have a 4 year/44,000 mile warranty on our work that other stores and repair shops do not. Additionally, parts stores pulling codes does not usually determine all the issue with a vehicle repair. We do charge a diagnostic fee which you will find with almost all quality and reputable repair shops. The reason is that we do a much more thorough inspection of the car using the best equipment. This fee is mentioned to all customers up front and the quote you received and signed has it listed on there so it is not a surprise.
I am glad you were able to find what you needed and make the repair. We wish you all the best.