Honest-1 is the nation's only Eco-Friendly Auto Care chain.
We are a full service auto repair and service shop.Honest-1 is the nation's only Eco-Friendly Auto Care chain.
We are a full service auto repair and service shop.
Brought my car in because it wouldn't start. Turns out the starter needed to be replaced again. We had previously done this work so it was covered under their warranty. This time however, they fixed the root problem, which was a leaky engine that's dripping oil onto the starter.
The cost ended up being 20% higher than was I was expected. When asked about it, they said that the initial quote didn't include the diagnosis cost and that was the difference.
Loved that the car is fixed, the warranty held up, and speedy response time.
Hate that cost was higher than the original quote. Just leaves a sour taste in your mouth. If I hadn't replace the starter here in the first place, I wouldn't have come back. Probably won't be coming back for future needs either.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
The cost ended up being 20% higher than was I was expected. When asked about it, they said that the initial quote didn't include the diagnosis cost and that was the difference.
Loved that the car is fixed, the warranty held up, and speedy response time.
Hate that cost was higher than the original quote. Just leaves a sour taste in your mouth. If I hadn't replace the starter here in the first place, I wouldn't have come back. Probably won't be coming back for future needs either.