ReScore Reviews™ (45)

ReScore
Overall Rating 4.733336/5Overall Rating 4.733336/5Overall Rating 4.733336/5Overall Rating 4.733336/5rating 4.733336
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
92% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Laura C. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PEOPLE ARE FRIENDLY AND NICE."
THANKS TO THEM ALL THE TIME. GOD BLESS.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/20/2017 01:54 PM
Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service!"
Will get your vehicle serviced promptly
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/20/2017 07:42 AM
Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Waited for an oil change - was out of there in about 30 minutes. Service was fast and friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/20/2017 02:43 AM
Thomas P. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
Recall work done fast
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/18/2017 06:41 PM
Verified Customer on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hub Check up"
Everything was done well, my only lack for 5 stars was that my coupons had expired and there was not any effort to give me similar discounts.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 05:39 PM
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competent, thorough"
I trust them to find anything that could cause a problem. I am pleased that they wash my car. No longer do I enter a waiting room without enough seats. I have been a customer since 2012 & I do appreciate the upgrades.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/18/2017 02:26 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/18/2017

Thank you,we greatly appreciate your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Michael S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They get through in a timely Manor"
Yes
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:17 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/18/2017

Thank you,we strive to get our customers in and out in a timely manner.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Filipe L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they care for their customers ."
yes .
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 09:18 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/18/2017

Thank you for choosing us to service your vehicle.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Anne W. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Review"
Recalls finished within time estimated. Comfortable waiting room. Work well done as far as I can tell.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 06:30 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/18/2017

Thank you we do our best to take good care of our customers.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Geoffrey W. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
I was very pleased to see the big improvement in the quality of customer service over my last visit about 6 months ago. Please continue to maintain the high standard.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 11:26 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/17/2017

Thank you,we greatly appreciate your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Glenn V. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Fast, friendly and efficient handling of a recall issue.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 11:12 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/17/2017

Thank you,we strive to get our customers in and out in a timely manner.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Chris M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Straight shooters"
Really nice people... Courteous, professional, don't try to up-sell unnecessary service, respectful of my time, fast. I've been servicing my car here for 5 years, and I've seen them adjust to the rapid growth they've experienced. They still do service well, IMHO.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/17/2017 04:58 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/17/2017

Thank you,we do our best to take good care of our customers.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Donna M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service!"
I have seen great improvements in the customer service area. Very efficient and considerate of my time and needs.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 08:00 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/16/2017

Thank you,we greatly appreciate your service.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
OSCAR C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was excelentek"
Thank youQ
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 08:33 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/16/2017

Thank you,we greatly appreciate your service.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was for recalls on the vehicle. Work was completed as recommended and the car was washed and a complimentary oil and filter change was done.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 06:46 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/16/2017

Thank you,we do our best to get our customers in and out in a timely manner.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Jane H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"helpful. courteous. efficient. kind."
I certainly am grateful for Hub Hyundai and would definitely refer them to friends/family
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 05:09 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/16/2017

Thank you,we do our best to take great care of our customers.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Kisun M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Good Service"
Service always top notch
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:59 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/15/2017

Thank you for the great review.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
FRED K. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank You"
Read bad reviews but received nothing but good service and a lot of friendliness!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 01:30 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/15/2017

Thank you,we do our best to take good care of our customers.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Brian K. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job Again!!"
HUB Hyundai West has always satified my service needs... this time it was just an oil change, but I always feel comfortable going there for service.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:24 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/15/2017

Thank you,we appreciate your service.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Beth S. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always accommodating "
Always easy to get an appointment and they get the vehicle completed quickly.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/13/2017 06:34 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 08/14/2017

Thank you,we do our best to get our customers in and out in a timely manner.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
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