ReScore Reviews™ (38)

ReScore
Overall Rating 4.7105274/5Overall Rating 4.7105274/5Overall Rating 4.7105274/5Overall Rating 4.7105274/5rating 4.7105274
Original
Overall Rating 2.0263118/5Overall Rating 2.0263118/5rating 2.0263118rating 2.0263118rating 2.0263118
92% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Carolyn M. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"George is always attentive and keeps me at ease"
Thank you George in customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/26/2017 06:28 PM
Sarah G. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the employees"
yes
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/26/2017 01:24 PM
Antonio L. on 06/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service and great communication!"
The service was great! I got a call from Daniel every step of the way. The only reason its not 5 stars was because a loaner wasn't available throughout the entire repair process so that put an out of pocket expense for me for a warranted repair.
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/26/2017 11:20 AM
RICHARD O. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"George and the reset of the service department are the BEST"
The staff takes time to understand the issues and give personal care to each customer. Great Job Always!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/26/2017 07:08 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/26/2017

Thank you,we enjoy your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Martha K. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service; Awesome Staff"
I have purchased three vehicles from here and I have never been disappointed. The salespersons are very knowledgeable and patient. The service is exceptional. I would not take my vehicles anyplace else. Highly recommended if you are looking for quality.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/26/2017 06:50 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/26/2017

Thank you for the great review,hope you are enjoying your new 2017 Hyundai.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Martin W. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!!"
Came in for a mechanical issue. Needed a new strut and a few other parts due to a collision with a curb. They took care of it and it drives like new now!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/25/2017 04:46 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/26/2017

Thank you,we greatly appreciate your service and glad you chose HUB HYundai West.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Katherine P. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and Professional, Friendly Service."
Professional and Friendly Staff
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 05/30/2017
Service Type: Maintenance
Review Created: 06/24/2017 09:35 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/26/2017

Thank you,we do our best to take good care of our customers.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent Service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 02:19 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/24/2017

Thank you,hope you have a great weekend

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Good Service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/23/2017 02:14 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/24/2017

Thank you for the review,we always do a complimentary car wash also as long as its not raining or the car doesn't have any body damage. Anytime you are in the area please feel free to stop by and we will wash it for you.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Nikolay N. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change and service"
Quick and courteous
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 03:34 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/23/2017

Thank you,we appreciate your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Joe E. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service department"
they provide exceptional service, they only do the necessary work. I am very happy with them.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 09:02 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/22/2017

Thank you we greatly appreciate your business

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Service department worked me in to the best time that worked on my schedule.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:50 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/22/2017

Thank you,we appreciate your service.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Trevor C. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Communication"
Excellent
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/21/2017 06:32 AM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/21/2017

Thank you,hope you are enjoying your new 2017 Hyundai.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer svc "
Was greeted at my car with a smile. Efficient service and great summarization of all things checked and completed on my car. Wait time wasn't bad either.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 03:42 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/21/2017

Thank you,we do our best to get our customers in and out in a timely manner.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Kevin H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Friendly staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/17/2017
Service Type: Repair
Review Created: 06/20/2017 03:23 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/21/2017

We greatly appreciate your business,hope you are enjoying your new 2017 Santa Fe Sport.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thank you
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 12:45 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/21/2017

Thank you we enjoy doing business with you.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service, every time"
Friendly, personable and professional service
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:32 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/21/2017

Thank you,we strive to take good care of our customers.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Sung L. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!!!"
Visited for State Inspection last week, I did not expect the car wash, but my car was returned to me cleaner!!!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 12:19 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/21/2017

Thank you for choosing HUB West.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
Jorge F. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jorge Ferragut"
Wonderful.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/20/2017 12:19 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/21/2017

Thank you for the review and for choosing HUB West to service your vehicle.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
James B. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Took care of my Santa Fe again!"
Have had good service done right in a timely fashion. Much more efficient to phone and talk with a real on site service tech, rather than an out of state scheduler, like some dealers.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/19/2017 03:07 PM
George A S., Assistant Service Manager at Hub Hyundai West responded on 06/20/2017

Thank you,we appreciate your business.

George Sanchez
Assistant Service Manager
Hub Hyundai West
832-739-6354
gsanchez@hubhouston.com
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