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Hub Hyundai West

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,567 Reviews)
74
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Score Details

5 stars
79%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
164
Total ReScores™
4.8
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

Hub Hyundai West in Houston, TX. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hub Hyundai West in Houston, TX. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(832) 739-6350
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
17007 Katy Freeway Houston, TX 77094
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,567 Reviews)
Write a Review
Recent Reviews
MH
gravatar
Meghann H.
Katy, TX
2011 HYUNDAI SONATA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/22/2014
verified customerVerified Customer
Category: Service
Cannot find my warranty in their system.
My Platinum warranty does not appear in their system so everytime I get my oil changed there it is supposed to be free. Not only do I have to pay for the service but in order to be reimbursed, I have to call "Big" Hyundai (repeatedly) and send them my paperwork and eventually they send me a check for reimbursement.
Also, every single other dealership I've been to for service has not only washed my car, but vacuumed it out too.
Only pro is that the staff is polite.
Not Recommended
GEORGE A S., Service Manager from Hub Hyundai West responded on 01/22/2014 08:33 AM

Meghann,

I'm sorry to hear that you are having this problem, let me look into this matter for you and I will get back to you. 

George Sanchez
Assistant Service Manager
Hub Hyundai West
281-664-6261
gsanchez@hubhouston.com
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