ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago
Rich J. on 06/20/2017
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Rich said this business did what they said they would do, and they took care of the problem with his vehicle. He has been a customer for a long time, and will continue to be.
Vehicle: GMC Yukon
Category: Service
Service Date: 06/05/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Kris L. on 06/16/2017
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"Reliable and affordable service"
Nathan does a fantastic job of meeting all our needs with friendly and reliable service. Keeps us coming back!!!
Vehicle: Lexus GX 470
Service Date: 06/14/2017
Review Created: 06/16/2017 06:23 AM
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Nathan G. at Hud's Auto Service responded on 06/19/2017

Thanks Kris, appreciate your business and friendship! -Nathan

Bethany H. on 06/14/2017
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Bethany said this business was quick, and they did not try to sell her things she did not need for her vehicle. They were efficient, and had her vehicle finished in 1 day. Their mechanic were helpful and respectful. It was a wonderful experience, and she will return.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
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Nathan G. at Hud's Auto Service responded on 06/19/2017

Thanks Bethany!  Appreciate you brining in your Toyota, always happy to help you stay on the road.  Looking forward to your next visit. -Nathan

Shawn G. on 06/14/2017
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Shawn said everything went well.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
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Nathan G. at Hud's Auto Service responded on 06/19/2017

Thanks for taking the time to give us some feedback.  Appreciate your business! -Nathan

Harold K. on 06/14/2017
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Harold said he was very pleased with the service at the business. A staff member opened the door when he arrived, and the staff called to tell him what was wrong. They fixed his vehicle as quickly as possible, and the price was as quoted.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 06/02/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
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Nathan G. at Hud's Auto Service responded on 06/19/2017

Thanks for bringing in your Suburban!  We appreciate your business and are always happy to treat you the way we would want to be treated! -Nathan

Steve S. on 06/14/2017
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Steve said the repairs were done in a timely manner.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
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Nathan G. at Hud's Auto Service responded on 06/19/2017

Thanks for brining in your Equinox.  Appreciate your business and look forward to helping in the future. -Nathan

Omar S. on 06/11/2017
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"Great shuttle service! "
Moving to Lubbock with a car that needed to be fixed probably should have been more stressful than it was, but huds made it as easy as they could with their shuttle service! And it was really fun to see them. Won't go anywhere else
Vehicle: Mercedes-Benz GLK350
Service Date: 06/09/2017
Review Created: 06/11/2017 07:11 AM
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Nathan G. at Hud's Auto Service responded on 06/15/2017

Glad to have you back in Lubbock! Thanks for the kind words, always looking for ways for us to make it easier when your car needs service.  -Nathan

TERRY W. on 06/10/2017
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"Prompt and friendly service"
Courtesy service while you wait..
Vehicle: Chevrolet Silverado
Service Date: 06/06/2017
Review Created: 06/10/2017 07:09 AM
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Nathan G. at Hud's Auto Service responded on 06/15/2017

Thanks for making the trip into Lubbock for us to work on your Chevy. Always happy to help. - Nathan

Ches T. on 06/10/2017
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"Excellent Service "
Anytime we've brought our vehicle in they have done an excellent job with honest prices and quick turn around. Would definitely recommend using Huds!
Vehicle: Chevrolet Pickup
Service Date: 06/08/2017
Review Created: 06/10/2017 04:40 AM
lisa h. at Hud's Auto Service responded on 06/12/2017

Man...that is music to our ears!
We are really thankful for a great staff...
I will pass on your compliment to them!
Thanks for letting us take care of your Chevy pickup!

Bobby S. on 06/10/2017
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Bobby said the business was fast and friendly. He will be a repeat customer.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
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Nathan G. at Hud's Auto Service responded on 06/15/2017

Thank you for taking time to review us.  Appreciate you stopping in and look forward to seeing you next time. -Nathan

Frank S. on 06/04/2017
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"Good ole friendly Service"
They did what they said they were going to do and in and very timely manner.
Vehicle: Chevrolet Silverado 1500
Service Date: 06/02/2017
Review Created: 06/04/2017 09:22 AM
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Nathan G. at Hud's Auto Service responded on 06/05/2017

Thanks for brining in your Silverado, its hard to be without a vehicle, we always strive for same-day service! - Nathan

James M. on 06/03/2017
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James said this business explained everything to him and he appreciates them.
Vehicle: Honda Civic
Category: Service
Service Date: 06/02/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
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Nathan G. at Hud's Auto Service responded on 06/05/2017

Thank you for your business! Appreciate you taking the time to come up and look at your car with us.  -Nathan

Kevin H. on 06/02/2017
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Kevin said this business was fast and efficient.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
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Nathan G. at Hud's Auto Service responded on 06/05/2017

Appreciate you giving us a chance, while you are in town.  Thanks for your business. -Nathan

Julio G. on 05/20/2017
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Julio said the business did an okay job.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 05/19/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 05/30/2017

Sorry, I know your repair didn't go as you had planned. Unfortunately since the damage was wreck related we were not able to help much.  

Kassie W. on 05/17/2017
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Kassie said this business provided good service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 04/21/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 05/30/2017

Thank you for stopping in!  Happy to help anytime - Nathan

Evan G. on 05/12/2017
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Evan said the nice service provided by this business, was great. He would have liked, if they had notified him about the service being extended.
Vehicle: Kia Forte
Category: Service
Service Date: 05/11/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 05/30/2017

Evan, Thank you for coming in and getting you Kia ready for the road. If you have any quesitons about the service please don't hesistate to call!  - Nathan 806-866-9898

Christian P. on 05/12/2017
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Christian said they provided great customer service and they communicated well, regarding any changes.
Vehicle: Ford Mustang
Category: Service
Service Date: 05/11/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 05/30/2017

Thanks for bringing in your beautiful Mustang.  Glad to get your AC back working correctly, please feel free to call anytime you need service.  -Nathan

Louis G. on 05/11/2017
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Louis said the customer service was outstanding.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/09/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 05/30/2017

Appreciate your kind words, we really strive to make you visit pleasant.  Happy to help anytime. -Nathan

Echoe B. on 05/10/2017
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Echoe said the business provides honest work and military discounts. They only do repairs if they need to and they do not try to nickel and dime her.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/08/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 05/30/2017

Happy to help keep you rolling anytime.  Remember our free trip checks anytime you are about to get out on the road.  Thanks Nathan

Ted C. on 05/05/2017
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Ted said this business did what they said they were going to do and he couldn't ask for anything more. He also said he appreciates them getting his vehicle up and running.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/02/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
lisa h. at Hud's Auto Service responded on 05/30/2017

Thanks for taking the time to let us know how we did.  Appreciate you bringing in your Chevrolet, happy to help anytime. - Nathan

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