Hyundai of Asheville


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

647 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.1428593/5Overall Rating 4.1428593/5Overall Rating 4.1428593/5Overall Rating 4.1428593/5rating 4.1428593
Original
Overall Rating 2.21429/5Overall Rating 2.21429/5rating 2.21429rating 2.21429rating 2.21429
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Theresa S. on 03/24/2017
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"Caring,efficient workers"
Without an appointment I was taken right in and my car was ready faster than I expected. Theresa
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/16/2017
Service Type: Maintenance
Review Created: 03/24/2017 08:13 PM
JANICE W. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What title? Do you mean "Hyundai of Asheville?" Uh, it's fine."
Above
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/21/2017
Service Type: Repair
Review Created: 03/23/2017 01:35 PM
MARTHA K. on 03/23/2017
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"Great people"
Very knowledgeable.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/23/2017 08:16 AM
Ellen L. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They really make you feel special. Great service, great staff!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 03/14/2017
Service Type: Maintenance
Review Created: 03/21/2017 05:53 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Paul W. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
service is fast efficient.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 03/18/2017
Service Type: Maintenance
Review Created: 03/21/2017 12:05 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Elizabeth P. on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You can count of them!"
When you have to rely on your car being serviced right, the first time, these are the folks!
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/21/2017 10:53 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Verified Customer on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is great "
I been coming here for 6 years now
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 03/18/2017
Service Type: Maintenance
Review Created: 03/21/2017 10:47 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Kevil George H. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy!"
Went in to get my oil changed got in and out quick and of course got the inside vaccuumed and outside washed which is always a great extra! They also gave me the coupon in circulation without me even asking!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 03/14/2017
Service Type: Repair
Review Created: 03/20/2017 11:34 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
H H. on 03/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We have found Hyundai of Asheville, to be the best friendly, reliable, timely service. "
We believe Hyundai of Asheville, have been honest with their customers !!! Case in point :: We were in need of new tires, saw a good sale on the design & brand we liked at a tire store. Upon installation of tires we were told and shown a dirty cabin filter they wanted to replace. We declined and went to our Hyundai's maintenance place, Hyundai of Asheville. They checked , and our Hyundai's cabin filter was fine, no change needed. We were delighted to learn Hyundai of Asheville didn't resort to devious bill padding as did the tire store. Our Son was down from NYS and had his oil changed and a repair issue that he noted on his travel down . He was very impressed with Hyundai of Asheville service, cost, and all, including the complementary car wash.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 03/08/2017
Service Type: Maintenance
Review Created: 03/19/2017 09:12 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Darryl J. on 03/18/2017
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"Awesome!"
I appreciate the professionalism and honesty!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/13/2017
Service Type: Repair
Review Created: 03/18/2017 07:39 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
ROBERT S. on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work at Hyundia go out of there way to help in away they can, I give them high marks."
Hyundai of Asheville are the best in this area for sells and service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/16/2017 12:23 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/17/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Verified Customer on 03/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department"
I have been extremely pleased with this dealership since we started with them in 2010.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 03/13/2017
Service Type: Repair
Review Created: 03/15/2017 03:49 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/17/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Floyd B. on 03/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"................."
......................
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/10/2017
Service Type: Maintenance
Review Created: 03/15/2017 05:28 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/17/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Michael A. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and fast service."
Yes.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/04/2017
Service Type: Maintenance
Review Created: 03/11/2017 06:35 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/14/2017

Thank you for taking the time to review our service department and the 5 star review.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
WALTER C. on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well done !"
Took care of what was needed, returned the car very clean and in a reasonable time frame.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 03/07/2017
Service Type: Maintenance
Review Created: 03/10/2017 01:50 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/10/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Billy J. on 03/09/2017
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"Quick and Easy"
Team was fantastic. I asked for a lot of work to be done to the car, and it was done quickly. They kept me updated and walked through the cost of everything.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 03/07/2017
Service Type: Maintenance
Review Created: 03/09/2017 10:09 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/10/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Verified Customer on 03/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduling"
I showed up an hour early and they still finished my oil change relatively quickly despite being really busy
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 03/04/2017
Service Type: Maintenance
Review Created: 03/07/2017 04:43 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/08/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Marjorie W. on 03/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service, quickly done."
While I was waiting for my service, Hyundai of Asheville arranged to take me to The Asheville Mall (5 mins away) came back & picked me up when my car was ready. Better than waiting and listening to loud music ,noise etc.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/01/2017
Service Type: Repair
Review Created: 03/06/2017 08:12 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/07/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Mary S. on 03/06/2017
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"Constant ongoing communication about your service"
Heidi was very informative and kept me informed
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 02/28/2017
Service Type: Maintenance
Review Created: 03/06/2017 10:09 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/07/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
James M. on 03/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Lacks Attention to detail"
So so lacks attention to detail messages you the next day saying you missed service and didnt reset the dash lights for my wife
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/28/2017
Service Type: Repair
Review Created: 03/05/2017 05:30 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 03/07/2017

I apologize for our poor performance at your last visit and I will address your concerns with my service team. Thank you for the valuable feeback and taking the time to bring these issues to my attention.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
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