Hyundai of Asheville


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

706 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.1428593/5Overall Rating 4.1428593/5Overall Rating 4.1428593/5Overall Rating 4.1428593/5rating 4.1428593
Original
Overall Rating 2.21429/5Overall Rating 2.21429/5rating 2.21429rating 2.21429rating 2.21429
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Rachael L. on 05/23/2017
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"They make sure things are done correctly"
Excellent service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 10:58 AM
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convent time"
Very happy with the service.
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 12:58 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
John K. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time here. All was good."
Very professional.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 05/13/2017
Service Type: Repair
Review Created: 05/16/2017 02:07 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Verified Customer on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Prompt, appreciate the vacuum and wash!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/15/2017 10:49 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/22/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Henry M. on 05/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine oil change"
See previous comments.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/14/2017 02:17 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/15/2017

Thank you for taking the time to leave a review and valuable feedback. I aplogize for the miscommunication on our part that led to your extended wait.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Glenn I. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
I love this place. They helped me with financing and got me into the car and out the door. Great service people.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/11/2017 01:59 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/15/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Verified Customer on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Highly Recommended"
Always work me in and provide reasonably priced services.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/11/2017 11:13 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/15/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Kathy R. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty"
Wonderful
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/10/2017 03:15 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/15/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Verified Customer on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accent"
Very pleased
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/10/2017 01:14 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/15/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Veronica F. on 05/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service but could have a little more thorough."
Front brakes were fixed, but soon after I left I could hear a noise coming from the rear brakes .I have to make another trip to the dealership.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/09/2017 03:32 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/15/2017

Thank you for taking the time to leave a review and valuable feedback.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Mark D. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
The people of Hyundai of Asheville are excellent in what they do.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/09/2017 11:29 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Benjamin G. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I trust the service and the service desk."
I feel that careful attention is paid to my car. This is the second Hyundai I have had serviced. I have never gone anywhere else in Asheville. Why would I?
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 05/05/2017
Service Type: Maintenance
Review Created: 05/09/2017 11:18 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Kathleen P. on 05/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rotating my tires"
As always, quick and competent.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 05/01/2017
Service Type: Maintenance
Review Created: 05/09/2017 01:46 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Carolyn F. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"That they're willing to work around me schedule!."
We're very happy with our Hyundai!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/02/2017
Service Type: Repair
Review Created: 05/04/2017 05:00 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for the 5 star review and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Gerardo R. on 05/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Attention"
The service team at Hyundai of Asheville does a great job, are attentive to details and in getting your vehicle properly serviced. Great team, and keep up the awesome work. Thanks.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 04/29/2017
Service Type: Maintenance
Review Created: 05/04/2017 02:24 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for the 5 star review and we look forward to your next visit

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Verified Customer on 05/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality Service"
Quality service but no loaner and car is less than 6 weeks old.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 05/02/2017
Service Type: Repair
Review Created: 05/04/2017 11:18 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for taking the time to review our service department and leave valuable feedback.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Verified Customer on 05/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"easy to make appointments, work is typically done quickly, comfortable waiting area"
I've never had a problem getting an appointment for the day I've requested. The staff keeps me informed as to what service should be done next.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/29/2017
Service Type: Repair
Review Created: 05/03/2017 06:28 AM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for taking the time to review our service department and leave valuable feedback.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
GEORGE P. on 05/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"navagation system"
the service dept was excellent
but as far as the sales dept i would not recommend them,they never returned mi calls about mi navagation system i called 1 mo after i bought mi car the sales person i bought mi car from no longer worked there so i talked to another sales person and he sed he would check it out and call me back but he never called so the next time i went for service on mi car, i talked to the sales manager and told him about mi problem and he sed he would check it out but there you go again no returned call so i guess they don't care about there custemers
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/29/2017
Service Type: Repair
Review Created: 05/02/2017 01:54 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for taking the time to review our service department and leave valuable feedback.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
Johanna D. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly caring service"
Personable service - Professional environment
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 04/29/2017 09:21 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for the 5 star review and we look forward to your next visit

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
DANIEL G. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice"
Very helpful
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/29/2017 04:54 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 05/09/2017

Thank you for the 5 star review and we look forward to your next visit

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
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