Hyundai of Asheville


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

682 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.1428593/5Overall Rating 4.1428593/5Overall Rating 4.1428593/5Overall Rating 4.1428593/5rating 4.1428593
Original
Overall Rating 2.21429/5Overall Rating 2.21429/5rating 2.21429rating 2.21429rating 2.21429
94% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Margie S. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good place to do business with"
Yes, most definitely
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/24/2017 12:42 PM
Ron M. on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service and friendly service employees, but need to tone down the showroom/waiting room music!"
Would have given it five stars except for the loud music playing throughout the showroom/waiting room. Very annoying! Otherwise, the waiting room is very comfortable and convenient; and the staff is very accommodating.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/24/2017 08:19 AM
MARNI W. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service!"
Always great, quick, and friendly service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/23/2017 04:53 PM
Verified Customer on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Everything went great as usual.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/21/2017 02:53 AM
Daniel L. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous and helpful crew. very impressive dealership."
1st visit to asheville of hyundia.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/20/2017 05:24 PM
Thomas D. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work"
I took my sonata in for some recall work. It was done timely and additional work needed was estimated with no pressure to get completed.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/20/2017 11:07 AM
Ronald D. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On Time!"
We arrived a few minutes before appointed time, but Hyundai crew went straight away to work and delivered our car fully serviced, cleaned and ready to go early. Great job!

Steve and Freda
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/19/2017 04:12 PM
Jennifer K. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" Safety and Speed"
My cars recall was checked without my having to ask. My oil change was completed quickly.
Vehicle: 2013 HYUNDAI SONATA
Category: Service
Service Date: 04/08/2017
Service Type:
Review Created: 04/18/2017 06:12 PM
Lynn W. on 04/18/2017
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"Great, friendly service!"
My first visit, I was impressed with the thorough, thoughtful service. I feel like my car and I are in good hands for the future.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:36 AM
Deborah S. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
It's​ A good PL.and the staff.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/17/2017 05:00 PM
Miguel G. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people who are attentive, caring and knowledgeable."
The staff on both sides (sales as well as service) are amazing and caring. They never pressure you into anything and are always there to provide the best service available.
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/17/2017 04:44 PM
Verified Customer on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast"
Excellent and friendly service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/17/2017 03:39 AM
Verified Customer on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealer service!"
I would definitely use this dealer for service. They are really customer friendly!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/14/2017 11:28 AM
Verified Customer on 04/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"New tires"
I purchased 4 tires and had other work done on the car I was disappointed to see that the wheels of the car and the tires were not clean after it was washed.
Vehicle: 2012 HYUNDAI SANTA FE
Category: Service
Service Date: 04/06/2017
Service Type:
Review Created: 04/13/2017 05:40 AM
Michael L. on 04/12/2017
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"fast response"
good fast review and service.
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/12/2017 04:05 PM
Alfred R. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They treat you like family.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/11/2017 03:19 PM
Billy R. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First big service after new"
Good job and kept the car clean
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/07/2017
Service Type: Maintenance
Review Created: 04/11/2017 11:53 AM
Vanessa M. on 04/10/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Lied about service needed"
they failed my inspection saying it needed front brakes took it elsewhere for brake job and it did not need new brakes at all, I even took the old brakes in to show the service manager, not the first time I have been lied to there about service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/05/2017
Service Type: Maintenance
Review Created: 04/10/2017 10:08 AM
Kathy H. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai "
Good service, nice people! 😊
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 03/30/2017
Service Type: Maintenance
Review Created: 04/06/2017 06:32 PM
Lucretia P. on 04/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
good service which met my expectations. Courteous and knowledgeable service people.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 03/29/2017
Service Type: Repair
Review Created: 04/04/2017 05:49 PM
Forrest M S., Service Manager at Hyundai of Asheville responded on 04/06/2017

Thank you for taking the time to review our service department and we look forward to your next visit.

Forrest Smith
Service Manager
Hyundai of Asheville
828-460-6619
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