Hyundai of St. Augustine


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1941 Reviews

ReScore Reviews™ (71)

ReScore
Overall Rating 4.5774673/5Overall Rating 4.5774673/5Overall Rating 4.5774673/5Overall Rating 4.5774673/5rating 4.5774673
Original
Overall Rating 2.23944/5Overall Rating 2.23944/5rating 2.23944rating 2.23944rating 2.23944
97% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Sherry T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Excellent service. Professional, friendly staff.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/20/2017 03:53 PM
Tammy G. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
This trip was amazing! Way to make up for the previous. Super quick and thorough!
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:44 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/20/2017

Thank you Tammy for sharing your service experience with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
MICHAEL P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"n/a"
n/a
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/19/2017 04:39 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/20/2017


 We thank you for taking the time to share your 5 star review with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are usually on time."
yes. I would recommend
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 02:05 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/19/2017


 Thank you for the 5 star rating and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Sheila P. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"previously answered"
previously given
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:49 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/19/2017


 Thank you for taking the time to share your experience with us. We greatly appreciate your patience and understanding while we worked with Hyundai to resolve your problems.  Giovanni appreciates your kind words and is always happy to provide the customer service we pride ourselves on. Great Job Gio!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Marie S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient, Courteous, and Thorough!"
Very happy with the dealership and its service department. Excellent and courteous staff listen, are fully engaged, deliver what they say they will when they say they will. How often can you say that about anything? Hyundai of St. Augustine delivers more than promises.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 12:17 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/19/2017


 Thank you for sharing your kind words with us. We appreciate reading how we are doing. We are very grateful to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Susan M. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Total professionals - with smiles"
Felt totally comfortable here with my first service appt.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 04:26 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/18/2017

 
 We sincerely thank you for sharing your 5 star review with us and your continued loyalty to Hyundai of St Augustine. We are blessed to have such wonderful guests.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
HOWARD D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service 7,500"
Good on time nice work
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 05:44 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/18/2017


 Thank you for the 5 star review and your continued loyalty to Hyundai of St Augustine. Our service team enjoys reading your kind words.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Lisa S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
Comfortable with service and people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/15/2017 12:52 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/18/2017


We thank you for sharing your 5 star review with us and your continued loyalty to Hyundai of St Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Judith L. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They're the Best...."
They've got it together and know what they're doing. Always good service.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:01 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/15/2017

 Thank you for the 5 star rating and your kind words. We are so lucky to have wonderful guests like you!!

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tks"
thank you
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 09:15 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/15/2017


 Thank you for the 5 star review. We value you and all of our guests and appreciate your loyalty .

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Pamela F. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car went in for a recall"
As always, a great dealership.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/14/2017 06:45 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/15/2017

We appreciate the 5 star rating and your kind words sharing your service experiences with us.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Spencer B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Just excellent people and service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:53 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/15/2017

Thank you for taking the time to share your service experience with us. Our service team enjoys hearing how we are doing.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Leo T. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair"
Yes
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/14/2017 05:49 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/15/2017

Thank you for the 5 star review and your continued loyalty to Hyundai of St. Augustine. We enjoy hearing how we are doing.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
James M. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Timely and friendly service
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 12:55 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/14/2017

Thank you for sharing your kind words with us and your continued loyalty to Genesis of St. Augustine.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Richard W. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Employees I feel like the service writter always tells me the truth good or bad."
Buying a vehicle can be fun, The service dept is not always fun, but necessary.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 12:36 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/14/2017


 We appreciate your candid comments and continued loyalty to Hyundai of St Augustine. While we would love to accommodate your request for FOX broadcasting we unfortunately have to abide by Hyundai's pre-programmed family friendly channel. Again our apologies for this and appreciate your understanding.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Verified Customer on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Good
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 02:19 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/13/2017


  Thank you for the 4 star review and your continued loyalty to Hyundai of St Augustine.
Please let us know how we can earn that 5th star on your next visit.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
DONALD R. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service and friendly people"
Excellent service and friendly personnel.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 02:39 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/12/2017


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We hope you kept safe from the hurricane.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Steven M. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
There is a comfortable waiting area with great refreshments and the people are pleasant.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 12:31 PM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/12/2017


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We hope you kept safe from the hurricane.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Miguel B. on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service..service mngr..& staff"
Yes..i have had a good experience with the service they offer..i would recommend to friend's
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 10:56 AM
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Joe K., SERVICE DIRECTOR at Hyundai of St. Augustine responded on 09/12/2017


Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

We hope you kept safe from the hurricane.

It's official!

Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center for Now the 5th  consecutive quarter!!!


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
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