I-5 Cars


Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1507 Reviews

93% Would Recommend
Latest Review about 12 hours ago
MATTHEW J. on 09/22/2017
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"Great experience!"
Very helpful & friendly staff! Great selection of vehicles. The entire experience was very enjoyable and Cristian was awesome. We found the perfect vehicle for us. Will recommend. :)
Vehicle: Ford Focus
Category: Sales
Sales Date: 09/21/2017
Review Created: 09/22/2017 08:14 PM
BONNIE N. on 09/20/2017
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"Quick, courteous service"
Once again the oil change that was recently performed on my car was done quickly and efficiently. I was treated with respect and with the feeling that my business was appreciated! I appreciate the summary explanation of the work done and status of the car and having a printed copy for my records.
Vehicle: Ford Escape
Category: Service
Service Date: 09/19/2017
Review Created: 09/20/2017 10:53 AM
Chris H., General Manager at I-5 Cars responded on 09/20/2017

We appreciate your business, Bonnie. Thank you for your kind review! 


Chris Hardesty
General Manager
360-740-9300
BETTYJEAN B. on 09/20/2017
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"Our Awesome Ford servicemen have never let us down! :)"
Our Awesome Ford servicemen are always courteous, helpful, dependable, honest, and knowledgeable! They've given us every reason to fully trust them! We are a Ford family and the service we receive is one more reason to buy Ford every time! :)
Vehicle: Ford Escape
Category: Service
Service Date: 09/19/2017
Review Created: 09/20/2017 07:33 AM
Chris H., General Manager at I-5 Cars responded on 09/20/2017

Thank you for your kind words, Betty Jean. We appreciate your business, and this is wonderful to hear. Take care! 


Chris Hardesty
General Manager
360-740-9300
ROBERT L. on 09/19/2017
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"I notice marked improvement in service. Personnel are more involved and listen attentively."
I ask question and seek for answers. One person stands out from the few to give accurate answers. Keep up the good work.
Vehicle: Ford Focus
Category: Service
Service Date: 09/19/2017
Review Created: 09/19/2017 08:29 PM
Chris H., General Manager at I-5 Cars responded on 09/20/2017

Thank you for the great review, Robert. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
SUE N. on 09/19/2017
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"Awesome Ford Chehalis WA "
Dealing with the dealership more than 15 years. Service and sales always excellent
Vehicle: Ford Explorer
Category: Service
Service Date: 09/19/2017
Review Created: 09/19/2017 03:15 PM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

We appreciate your business, Sue, and we're very glad to have you in the family. Thank you for the 5 star review!


Chris Hardesty
General Manager
360-740-9300
BONNIE M. on 09/19/2017
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"Friendly personnel and comfortable places to sit while waiting for your car to be worked on. Dog friendly."
I usually call and make an appointment but this time my oil change light came on and they were able to get me in and service my Explorer when I just popped in. I have also recommended I-5 to friends.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017 02:19 PM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

Thank you for your wonderful review, Bonnie. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
KAREN F. on 09/19/2017
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"Thorough "
Always a complete job. It is good to know my car is completely checked each time
Vehicle: Ford Freestyle
Category: Service
Service Date: 09/18/2017
Review Created: 09/19/2017 06:41 AM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

Thank you for your wonderful review, Karen. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
LEW A. on 09/18/2017
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"Very thorough and yet efficient."
Easy to make a service appointment at my convenience.
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 09/18/2017
Review Created: 09/18/2017 08:28 PM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

We're very glad to hear you had such a great experience, Lew. Thank you for the 5 star review! 


Chris Hardesty
General Manager
360-740-9300
ROWDY P. on 09/18/2017
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"Fabulous "
Marvelous
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 09/18/2017
Review Created: 09/18/2017 03:06 PM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

Thank you for the 5 star rating, Rowdy. We'll see you next time! 


Chris Hardesty
General Manager
360-740-9300
JOHN F. on 09/18/2017
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"kind caring people"
miss getting my car vaccumed
Vehicle: Ford Explorer
Category: Service
Service Date: 09/18/2017
Review Created: 09/18/2017 02:39 PM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

Thank you for your valuable feedback, John. We're glad to hear that your overall experience was a good one. We hope your next visit is a 5 star experience! 


Chris Hardesty
General Manager
360-740-9300
RONNEY D. on 09/16/2017
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"The people and the service"
Very helpful folks and service was handled in a timely manner just like they said it would be.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/15/2017
Review Created: 09/16/2017 08:21 PM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

We appreciate your business, Ronney. Thank you for the great review! 


Chris Hardesty
General Manager
360-740-9300
SHEILA M. on 09/16/2017
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"Na"
Na
Vehicle: Ford Focus
Category: Service
Service Date: 09/16/2017
Review Created: 09/16/2017 03:06 PM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

Thank you for the 5 star rating, Sheila. We'll see you next time! 


Chris Hardesty
General Manager
360-740-9300
STEVEN G. on 09/16/2017
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"Brake check"
Wanted to have the brakes checked on my F-350 prior to taking a trailer trip. Service Tech listen to my concerns, checked out brake system, and recommended parking brake adjustment. Good advice for a reasonable charge.
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 09/15/2017
Review Created: 09/16/2017 07:17 AM
Chris H., General Manager at I-5 Cars responded on 09/19/2017

Thank you for your wonderful feedback, Steven. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
MARK B. on 09/15/2017
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"Great service"
Fast and job well done
Vehicle: Ford Focus
Category: Service
Service Date: 09/14/2017
Review Created: 09/15/2017 04:20 PM
Chris H., General Manager at I-5 Cars responded on 09/15/2017

Thank you for the 5 star review, Mark. We appreciate your business!


Chris Hardesty
General Manager
360-740-9300
JEFFREY B. on 09/14/2017
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"Oil change"
Done efficiently and professionally
Vehicle: Ford F-150
Category: Service
Service Date: 09/13/2017
Review Created: 09/14/2017 06:47 AM
Chris H., General Manager at I-5 Cars responded on 09/14/2017

Thank you for your valuable feedback, Jeffrey. We're glad to hear everything went well. Our goal is always to give you a 5 star experience, so please feel free to let us know if there's ever any way we can improve. Take care! 


Chris Hardesty
General Manager
360-740-9300
JAMES V. on 09/13/2017
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"Helpful Service Advisors"
Service advisors shared when the next major service would be due. Plus, they went over the results of the routine service I had today.
Vehicle: Ford Escape
Category: Service
Service Date: 09/13/2017
Review Created: 09/13/2017 02:34 PM
Chris H., General Manager at I-5 Cars responded on 09/13/2017

We appreciate your business, James. Thank you for the 5 star rating!


Chris Hardesty
General Manager
360-740-9300
KENNETH P. on 09/13/2017
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"oil change service"
excellent and efficient service
Vehicle: Ford Focus
Category: Service
Service Date: 09/12/2017
Review Created: 09/13/2017 11:36 AM
Chris H., General Manager at I-5 Cars responded on 09/13/2017

Thank you for your wonderful review, Kenneth. We appreciate you!


Chris Hardesty
General Manager
360-740-9300
JUDY U. on 09/12/2017
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" awesome people to work with "
we were very pleased with the great service that we received when we brought our car in with transmission trouble. in and out and on our way in 3 hours .
Lloyd was great and took very good care of us..........Many thanks T & J
Vehicle: Ford Focus
Category: Service
Service Date: 09/11/2017
Review Created: 09/12/2017 08:21 PM
Chris H., General Manager at I-5 Cars responded on 09/13/2017

Thank you for the 5 star review, Judy. We appreciate your business!


Chris Hardesty
General Manager
360-740-9300
GRETCHEN K. on 09/12/2017
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"Bought here, service here."
Easy to schedule appointments; close to my home; they know what they are doing.
Vehicle: Ford Escape
Category: Service
Service Date: 09/12/2017
Review Created: 09/12/2017 03:22 PM
Chris H., General Manager at I-5 Cars responded on 09/12/2017

Thank you for leaving us such a wonderful review, Gretchen. We appreciate your business! 


Chris Hardesty
General Manager
360-740-9300
ANDREW M. on 09/12/2017
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"Awesome service"
Love awesome ford. Have purchased several vehicles and get all my repairs made here.
Vehicle: Ford Super Duty F-350 SRW
Category: Service
Service Date: 09/12/2017
Review Created: 09/12/2017 02:33 PM
Chris H., General Manager at I-5 Cars responded on 09/12/2017

Thank you for your kind words, Andrew. We're glad to have you in the Awesome Ford family. We look forward to working with you again! 


Chris Hardesty
General Manager
360-740-9300
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