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Ideal Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,365 Reviews)
70
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
66
Total ReScores
4.4
ReScore Average
70
Net Promoter Score ®

Business Details

About

Ideal Hyundai is conveniently located in Frederick, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Ideal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Ideal Hyundai is conveniently located in Frederick, MD. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Ideal Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 663-3121

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
5871 Urbana Pike Frederick, MD 21701
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,365 Reviews)

TM
gravatar
Tiffany M.
Frederick, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/20/2023
0
Category: Service
Go in to fix a seat belt, left with damaged steering wheel
Took our car here for a seat belt that wouldn't properly latch. Diagnosed one day, fix another. The day it was fixed, when my husband went to pick it up, before he drove out of the parking lot noticed damage to our leather steering wheel. The steering wheel had no previous damage. He went right back into the service area and they said they'd look into it. After back and forth with them, they decided it wasn't their fault and we should accept that is normal wear and tear . Hyundai Corporate said we had to go through the Attorney General, and we are still waiting because Ideal Hyundai is now ignoring their letters. Attorney General is on their 2nd attempt and radio silence from Ideal. Today marks 3 months we've been dealing with this.

Save yourself and drive to another dealership. This place doesn't stand behind what they do. Fitzgerald White Flint Hyundai is worth the drive.
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