Computerized engine diagnostics, computer programming, engine replacement / rebuilds, and transmission replacement / rebuilds, Lube / oil change, filter change, fluid changes, radiator repairs, starter / alternator repairs, auto electrical repair, and axle repair. Call for more services available! Computerized engine diagnostics, computer programming, engine replacement / rebuilds, and transmission replacement / rebuilds, Lube / oil change, filter change, fluid changes, radiator repairs, starter / alternator repairs, auto electrical repair, and axle repair. Call for more services available!
Verified CustomerI hope I am understanding correctly. You purchased 2 remotes on the internet complete with instructions. You attempted to program the remotes. You were not successful. You called me and asked if this was a service we performed. We answered yes because we have the required factory GM software to complete the programming. We attempted to establish communications with the security module. We were not successful. After further examination we found an aftermarket security system that was wired in using splice connectors. We have had these aftermarket systems block communications, so we told you removal was required in order to proceed. The aftermarket system did not function. Once the system was removed we found through the tech2 that there was no factory security system. Now some trucks have a seperate security module and some have the security program in the body control module.I would not be able to identify the system until the interference was removed. I cannot possibly perform these services at no cost because I have costs involved. The one mistake I did make was assuming the remotes you purchased were compatible with the vehicle. They did look very close to the original remote you brought with the vehicle that had been glued together many times.We found that this system was a new car dealer installed system and the company that makes them went out of business 8 years ago. I am more than willing to install a remote system that you can pick out and purchase at no labor cost to you simply because I feel that everyone who comes to Imperial auto should leave better off and you did not even though I do not feel we did anything wrong. On the headlight situation we would not disable a HID system and install standard bulbs without approval. You felt comfortable changing the system back to original on your own.
