Infiniti of West Chester

Reviews (394)

rating 4.85279rating 4.85279rating 4.85279rating 4.85279rating 4.85279

Recommend?
98%

Hours of Operation

Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun closed
715 Autopark Blvd
West Chester, PA 19382-4976
(610) 696-6700
About If you’re looking for a Philadelphia Infiniti dealer, a Wilmington Infiniti dealer, or a Reading Infiniti dealer, be sure to check out our hours and map page and you’ll see that we’re centrally located. Come in and let our friendly, dedicated staff help you with the purchase of your next new or used vehicle.

Latest Reviews for Infiniti of West Chester

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Dianne D. in Exton, PA on 10/10/2012
Quick, prompt attention, cordial
Had an easy, no hassle, courteous and attentive experience while taking my car in for service. Had a clean, actually brand new, car as a loaner. Every person I dealt with was professional. Mike Lawless made dropping my car off and getting the loaner as easy as could be. I really felt like someone he and the dealership cared about serving well.
Vehicle: Infiniti JX35
Category: Service
Review Created: 10/10/2012 06:40 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
The EXCELLENT SERVICE DEPARTMENT!!
I would not take my Infiniti to any other Infiniti Dealership except West Chester. They run like a well oiled machine!
Vehicle: Infiniti FX35
Category: Service
Review Created: 10/03/2012 08:57 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Thorough Experience
As usual, the work was performed with a high level of expertise and candor.
I do suggest a different approach to attempting to sell extended warranties. According to several recent surveys, they seldom yield a financial gain.
Vehicle: Infiniti QX56
Category: Service
Review Created: 10/03/2012 07:36 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
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Robert M. in Folsom, PA on 10/03/2012
very good service
very nice preson
Vehicle: Infiniti G37 Coupe
Category: Service
Review Created: 10/03/2012 06:29 AM
Rating
rating 4rating 4rating 4rating 4rating 4
Would
Recommend?
Yes
Personal Service
I really enjoy the personal service and I must admit having my car cleaned is a plus- I was a little surprised at my bill - I would have liked my expectations to be managed a little bit better for the 30,000 check up.
Vehicle: Infiniti FX35
Category: Service
Review Created: 10/03/2012 04:09 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Friendly and Accomodating
I was having trouble with my tire pressure monitoring system indicating low pressure when the tires were fine. I called the dealership immediatly and spoke with Mike Lawless. Mike was able to get me in quickly, offered me a loaner car and ensured things would be taken care of promptly. After dropping off my car, the issue was completed under warranty in only a few hours. I recieved notice everything was complete with a quick e-mail and phone call. When I picked up my car, she was washed, vacuumed and ready to go. I was greated by my first name by everyone from the receptionist to the gentleman that brought my car around. A polite handshake, complementary cold bottle of water and I was off. I've repeatedly brought my car back to this dealership for the friendly service and will continue to...
Vehicle: Infiniti G35
Category: Service
Review Created: 10/02/2012 06:15 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Client focused service
I always feel welcome and that you really care that I am satisfied with the service. This time I worked with mike and he did a great job explaining the service/ work to be done. He had great customer service skills,
Vehicle: Infiniti G37 Coupe
Category: Service
Review Created: 10/02/2012 01:18 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Stephen O. in Exton, PA on 10/01/2012
efficiency and timeliness
great service-timely, and helpful people.
Vehicle: Infiniti G37 Sedan
Category: Service
Review Created: 10/01/2012 01:48 PM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Robert S. in PA on 10/01/2012
Very Anxious to please
Although I did not purchase my FX35 from your dealership, the service department, both Jack and Mark made me feel like a longtime customer. Great loaner, too!
Vehicle: Infiniti FX35
Category: Service
Review Created: 10/01/2012 10:36 AM
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Louis K. in Media, PA on 09/30/2012
Great Service
My service rep Mike Lawless was very friendly and thorough in reviewing the work to be performed.
Vehicle: Infiniti G37 Sedan
Category: Service
Review Created: 09/30/2012 03:41 PM
Displaying Review 171 - 180 of 394 in total
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