ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago
Charissa L. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome place "
My oil change was so fast:)
Vehicle: Toyota RAV4
Service Date: 08/18/2017
Review Created: 08/19/2017 06:42 AM
Lee & Leon A. at Integrity Auto Care responded on 08/21/2017

Thanks Charissa! We do our best to get you back on the road! 

Robert B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the staff did a very good job. He was very impressed. They have a nice environment for an automotive facility.
Vehicle: Volvo S40
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 08/21/2017

Robert, Thank you very much! We do our best to WOW our customers! Hope to see you again!

Chad S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly staff"
I like going here because they treat you right and are very knowledgeable
Vehicle: Pontiac Vibe
Service Date: 08/08/2017
Review Created: 08/09/2017 01:37 AM
Lee & Leon A. at Integrity Auto Care responded on 08/09/2017

Thanks Chad! We do our best to be knowledgable in our field. Good luck with the vehicle!

Kevin L. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and quality"
Really nice staff that kept me informed of the progress of my clutch replacement. Quality service. Highly recommended.
Vehicle: Saab 9-3
Service Date: 07/27/2017
Review Created: 07/30/2017 11:52 AM
Lee & Leon A. at Integrity Auto Care responded on 07/31/2017

Thanks Kevin! We try to keep every one informed on their vehicles at least twice a day, so our customers can plan their day out due to some customers having hectic schedules!

Gene S. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" fantastic people even Lee!!"
As usual the best service
Vehicle: Subaru Outback
Service Date: 07/21/2017
Review Created: 07/24/2017 07:26 AM
Lee & Leon A. at Integrity Auto Care responded on 07/24/2017

Thansk Gene! We do our best to be fantastic for everyone!

Mark P. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said this business provided good, straightforward prices and answers with what needed be done.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Tim S. on 07/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said this business was very thorough with their diagnoses and they did not do anything additional. They let him know what the cost was going to be. He has been visiting them for a few years now and most of his experiences are like that.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Richard T. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said they were quick and efficient. The service was well explained.
Vehicle: Jeep Patriot
Category: Service
Service Date: 07/20/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Jessica W. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Danny. He said all in all, they have been fair with everything.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 07/20/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Steve F. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change/inspection"
Good price and friendly personnel
Vehicle: Ford Fusion
Service Date: 07/19/2017
Review Created: 07/20/2017 04:57 AM
Lee & Leon A. at Integrity Auto Care responded on 07/20/2017

Thank you for the kind words.

Mildred T. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mildred said she has been happy and satisfied with them and their work. The people are pleasant and they are honest. The waiting room is very nice.
Vehicle: Chevrolet Prizm
Category: Service
Service Date: 07/13/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 07/25/2017

Thanks Mildred! We do our best to keep our customers satisfied and try to keep our waiting room up to date!

Patsy R. on 07/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patsy said this business provided good service. The were nice and they explained the issues with her vehicle.
Vehicle: Ford Escape
Category: Service
Service Date: 07/14/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 07/25/2017

We do our best to keep customers in the loop with their vehicles so they can make informed decisions.

Blair E. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Bob. He said the staff did a good job. They were very friendly and accommodating. This is a very good place to take a vehicle.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 07/03/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Vincent W. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vincent said the staff was really nice and helpful at the business. The environment was casual and comfortable.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 07/25/2017

Thanks Vincent! We do our best to be helpful and courteous to our customers. We think of all of them as family!

Eric L. on 06/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said this business does good, quick service. He said they are willing to come and pick up his vehicles because he is right around the corner from them. They work on his personal vehicles and his fleet vehicles.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 06/20/2017
Review Created: 06/30/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 07/03/2017

Thanks Eric. We like to keep it convenient, so the pick up and delvery is not a problem, as well as the quick service!

Bryan C. on 06/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bryan said the business is prompt and they provided a comprehensive explanation of the vehicle's issues. He got what he asked for.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 05/22/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 07/03/2017

We do our best to get customer's vehicles back on the road, as we know that they are promptly needed back. Thanks Bryan!

Jason S. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said this business was up front and straight forward about everything.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 06/21/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 06/27/2017

Thanks Jason. That is what we are here for! We do our best to keep our customers in the loop on their vehicles!

Lenny S. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A shop you can trust"
A nice shop you can trust with your car, great quality work and they actually care about your needs. They look over your whole car to ensure your are safe and nothing will pop up and give you trouble later on and they give you a loaner car if you are without one. Very pleasant to deal with. 5 stars all the way if I could give more I would!
Vehicle: Mercury Grand Marquis
Service Date: 06/19/2017
Review Created: 06/20/2017 10:01 AM
Lee & Leon A. at Integrity Auto Care responded on 06/20/2017

Thanks Lenny! We do our best to keep our customers needs met. 

Nusair I. on 06/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Nusair said the service was nearly perfect. The labor fee's were a little expensive. He had told them what he thought was wrong but they insisted on checking the refrigerated coolant. He expected the problem. Leo and Leon do excellent work.
Vehicle: Lexus ES 300
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 06/19/2017

Nusair, I am glad you liked your service. We are not the cheapest, but we do offer a 3 year 36,000 mile warranty. The A/C system is a complex system and usually can have multiple issues. We had to check the refrigerant due to the fact too much refrigerant can cause A/C issues. AS we expected, it also had to much refrigerant in the system.

Eric S. on 06/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Eric said the staff at the business was great and they did good work. However, he said it took a while to find the parts needed for his vehicle.
Vehicle: BMW 318i
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 06/19/2017

Eric we do our best to do good, work. I apologize that the parts took longer than expected, but it was an older BMW that is harder to get parts for. Hope to see you next time!

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