International Sport Motors


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

121 Reviews

96% Would Recommend
Latest Review 3 months ago

BRIAN W. on 09/05/2016
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"Consistent high quality service "
We have been taking our cars to ISM for several years now, and the service is and has always been excellent. In essence it comes down to the personalities, and it seems that Giovanni has created a team of such like staff. I appreciate the candor: they take the time to explain what needs to be done, what can wait until the next service (for example replace tires in 6 months). They also keep you informed about progress and set expectations.
Vehicle: Mercedes-Benz ML350
Service Date: 07/28/2016
Review Created: 09/05/2016 02:32 PM
James C. on 08/12/2016
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"Friendly honest & thorough service"
Got very good diagnosis and practical advice. A rarity these days. Wish we had discovered this place a lot sooner! Will be back for sure.
Vehicle: Jaguar X-Type
Service Date: 08/11/2016
Review Created: 08/12/2016 08:36 PM
Kevin F. on 08/05/2016
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"Used Car inspection"
The shop is always clean and well maintained; Gio does a good job doing the inspection of a used car I purchased. Their hourly rate is fair but theie knowledge of cars are well above of other shops.
Vehicle: Porsche Boxster
Service Date: 08/05/2016
Review Created: 08/05/2016 09:14 PM
Gelina A. at International Sport Motors responded on 08/12/2016

Thanks, Kevin.  Can't wait to check out the next one!

Christian W. on 07/25/2016
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"Of highest quality"
Customer service was fantastic and super detailed with explanation and helpfulness. And the place is super clean
Vehicle: Buick Verano
Service Date: 07/22/2016
Review Created: 07/25/2016 11:43 AM
Gelina A. at International Sport Motors responded on 08/12/2016

Thanks, Christian!  Happy Ubering!

Charles S. on 07/25/2016
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"Audi Service "
Simply, The BEST in the West.
Vehicle: Audi A8
Service Date: 07/22/2016
Review Created: 07/25/2016 04:41 AM
Gelina A. at International Sport Motors responded on 08/01/2016

It's been a pleasure, Charles.  Can't wait for the next experience!

KURT M. on 07/21/2016
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"Excellent service; good explanations"
I had what seemed a minor problem with a repeated warning light that seemed to be a dysfunction of the electronic warning system. It turned out so; but while they had the car, they reviewed its overall operations and updated the entire performance.
Vehicle: Jaguar XJ8
Service Date: 07/20/2016
Review Created: 07/21/2016 10:26 AM
Gelina A. at International Sport Motors responded on 08/12/2016

Thanks again, Kurt.  We'll see you for your next oil change.

Tony A. on 07/19/2016
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"Awesome service, very professional"
International Sport Motors is one of the most professional shops I've dealt with. Really happy about how they handled my car issues
Vehicle: Audi A6
Service Date: 07/15/2016
Review Created: 07/19/2016 02:10 AM
Gelina A. at International Sport Motors responded on 07/20/2016

It was a pleasure meeting you, Tony!

Kenneth C. on 07/18/2016
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"Cleanliness, friendly and knowledgeable staff."
Awesome place, I will definitely recommend it.
Vehicle: Audi TT
Service Date: 07/15/2016
Review Created: 07/18/2016 06:28 AM
Gelina A. at International Sport Motors responded on 07/20/2016

Thanks for the great review, Ken!

CHRISTIAN M. on 07/04/2016
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"Great service, quality, value"
Great service, quality, value
Vehicle: BMW 328xi
Service Date: 06/30/2016
Review Created: 07/04/2016 04:10 PM
Gelina A. at International Sport Motors responded on 07/07/2016

Always a pleasure, Christian!

Paul R. on 07/03/2016
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"diagnostic"
Wonderful help and great service. Very honest about pricing and what could or could or could not be fixed.
Vehicle: BMW 335i
Service Date: 07/01/2016
Review Created: 07/03/2016 03:03 PM
Gelina A. at International Sport Motors responded on 07/07/2016

Thank you for the wonderful review, Paul.  See you tomorrow!

PEDRO A. on 06/26/2016
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"Profecional "
👍🏻
Vehicle: BMW X5
Service Date: 06/24/2016
Review Created: 06/26/2016 12:55 PM
Gelina A. at International Sport Motors responded on 06/27/2016

Thanks, Pedro.  We'll see you soon for your regular service!

Jenny E. on 06/19/2016
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"Mercedes gas cap "issue""
Disappointed. I brought my '04 E500 in because the check engine Indicator was lit. I received a call from them that I was already in for $240 for the diagnosis and that I could expect to pay $1500 for replacing the oil sensor among other things. Based on advice from Mercedes I picked up the car and took off the gas cap and put it back on a few times. The warning light turned off and it has been fine since. Feeling misled and won't return
Vehicle: Mercedes-Benz E500
Service Date: 06/17/2016
Review Created: 06/19/2016 02:50 PM
Mark C. on 06/12/2016
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"Another great job"
This is my second time having my car's maintenance done at ISM and it was another fantastic job. The staff are professional, a pleasure to work with, and I wouldn't trust my car in anyone else's hands.
Vehicle: Volkswagen New Beetle
Service Date: 06/09/2016
Review Created: 06/12/2016 07:02 AM
MARCY S. on 06/11/2016
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"great people - front office & mechanics"
jolina is wonderful 😄
Vehicle: Land Rover LR3
Service Date: 06/09/2016
Review Created: 06/11/2016 07:16 AM
David S. on 05/09/2016
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"Great service"
ISM saved me substantial money over what MB quoted me for same service
Vehicle: Mercedes-Benz E350
Service Date: 05/06/2016
Review Created: 05/09/2016 10:02 PM
GIULIO T. on 04/28/2016
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"quite possibly the very best in the city."
Excellent work Wonderful customer service. I recommend this shop to all my friends and they are never disappointed. Quite possibly the very best in the city. Keep up the great work.
Vehicle: Jeep Grand Cherokee
Service Date: 04/26/2016
Review Created: 04/28/2016 11:32 AM
Giovanni P. on 04/25/2016
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Giovanni said they are professional and great to work with.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/08/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.
Stephen L. on 04/20/2016
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Stephen said he would recommend the business for service.
Vehicle: BMW 325xi
Category: Service
Service Date: 03/31/2016
Review Created: 04/20/2016
This review was collected via phone interview by Customer Research Inc.
Giovanni P. at International Sport Motors responded on 05/02/2016

Thanks, Stephen.  We hope your new clutch is working out well for you!

Ali R. on 03/30/2016
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Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 03/24/2016
Review Created: 03/30/2016
This review was collected via phone interview by Customer Research Inc.
Meredith H. on 03/26/2016
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"Friendliest staff ever!"
Best body shop in SF
Vehicle: Audi A3
Service Date: 03/25/2016
Review Created: 03/26/2016 11:27 PM
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