Interstate Auto Care


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

583 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
96% Would Recommend
Latest Review about 1 month ago

Review for Interstate Auto Care
Lewis P. on 08/20/2013
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Lewis said this business promised him that his wheel alignment was perfect, but it is still pulling to the right. He would not recommend this business and he will not be going back to them to complain.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 07/16/2013
Review Created: 08/20/2013
This review was collected via phone interview by Customer Research Inc.
Bill N. at Interstate Auto Care responded on 09/06/2013

Called customer 10 days ago to discuss his concern and learned that the customer has not replaced all 4 worn tires, as recommended during last visit.   Customer didn't realize that worn tires contribute to his current issue. 

Customer to have the other 2 tires replaced and stated that he would return for reinspection, should the need arise.

 

Attempted to reach custome today, in order to determine if he had the other 2 tires replaced, etc.   Left message on voicemail.