Jake Johnson's Garage


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

135 Reviews

97% Would Recommend
Latest Review about 1 month ago

Jacob J. on 07/08/2017
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"Not what I expected."
Not the level of service I am used to receiving from them. I was charged almost 200.00 for normal maintenance which was an inspection, oil change, and wiper blade replacement. I also asked for the tires to be rotated and balanced, however this maintenance was not performed although the rear tires have plenty of tread on them (hence my reason for wanting them rotated while I considered replacement tires). I also wasn't advised on a repair which needed to scheduled in the future. Overall, very unhappy with a garage that shares a name :(
Service Date: 07/08/2017
Review Created: 07/08/2017 07:25 AM
Michael P. on 09/22/2014
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Michael said it was good service.
Vehicle: Acura MDX
Category: Service
Service Date: 08/22/2014
Review Created: 09/22/2014
This review was collected via phone interview by Customer Research Inc.
Mike S. on 09/20/2014
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Mike said this business did a good job and they were quick.
Vehicle: Ford Escape
Category: Service
Service Date: 08/23/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.
Earl M. on 09/20/2014
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Earl said this business provides great service.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/22/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.
Brent T. on 09/16/2014
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Brent said he has known this business for a long time. They are a great American business. This business has been in their family for four generations.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/25/2014
Review Created: 09/16/2014
This review was collected via phone interview by Customer Research Inc.
Jeremiah B. on 09/05/2014
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Jeremiah said the facility is very understanding and he has always had a very good rapport with them.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/21/2014
Review Created: 09/05/2014
This review was collected via phone interview by Customer Research Inc.
NANCY R. on 08/23/2014
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"Trust"
Feel like I can trust them.
Vehicle: Lexus IS 250
Service Date: 08/22/2014
Review Created: 08/23/2014 05:14 AM
DAVID Y. on 08/21/2014
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"Service and price"
Excellent service at a reasonable price.
Vehicle: Jeep Grand Cherokee
Service Date: 08/20/2014
Review Created: 08/21/2014 01:30 PM
Jack G. on 08/20/2014
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Jack said this business does good work.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/14/2014
Review Created: 08/20/2014
This review was collected via phone interview by Customer Research Inc.
TODD H. on 08/14/2014
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"Repair Visit"
Excellent service and attention to detail. Fair pricing and great customer experience..
Vehicle: Mercedes-Benz 300D
Service Date: 08/09/2014
Review Created: 08/14/2014 07:04 AM
Agnes D. on 08/14/2014
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Agnes said they did what she asked them to do as well as a favor. It was her first visit and she will return. She found them to be very helpful.
Vehicle: GMC Savana
Category: Service
Service Date: 08/02/2014
Review Created: 08/14/2014
This review was collected via phone interview by Customer Research Inc.
Bobby L. on 08/11/2014
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Bobby said the service was good and they helped him out.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/08/2014
Review Created: 08/11/2014
This review was collected via phone interview by Customer Research Inc.
BILL E. on 08/10/2014
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"Jeep Review"
I believe Jake Johnson's garage has the most experienced an competent mechanics in North Georgia. I will take my vehicles no place besides Jake Johnson's garage.
Vehicle: Jeep Grand Cherokee
Service Date: 08/08/2014
Review Created: 08/10/2014 03:32 AM
John S. on 08/06/2014
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John said he was really impressed with Jake, this business's owner. He was taken with how decent, honest and informative he was.
Vehicle: Nissan Armada
Category: Service
Service Date: 07/15/2014
Review Created: 08/06/2014
This review was collected via phone interview by Customer Research Inc.
Tiffany N. on 08/04/2014
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Tiffany said the oil change was more expensive than she anticipated. Her vehicle requires a special oil. It would have been nice if they would have informed her before performing the service.
Vehicle: Toyota Sienna
Category: Service
Service Date: 07/19/2014
Review Created: 08/04/2014
This review was collected via phone interview by Customer Research Inc.
Glenna O. on 08/04/2014
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Glenna said the business is honest and they know what they are doing. They are reasonably priced and they don't take advantage of her.
Vehicle: Honda Accord
Category: Service
Service Date: 07/31/2014
Review Created: 08/04/2014
This review was collected via phone interview by Customer Research Inc.
DAVE M. on 07/20/2014
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"Great Service a 5 plus "
Yes, brought my car in a few days ago with a flat, Jeff jumped right on it, I mean within minutes he was under the car searching for the leak. Somehow no leak was present. Thank a few days later, it was flat in my garage, So I took it back and presto, he determined that there was a small leak. He fixed it in short order, and NO charge, that is a fine deal. I offered to pay but they said no charge, Jake Johnson is my garage, I would drive many miles to have him fix my autos, you can trust this company
Vehicle: Hyundai Elantra
Service Date: 07/18/2014
Review Created: 07/20/2014 07:59 AM
Vicki G. on 07/15/2014
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Spoke with Hal. He said this business is courteous, on time, thorough, fair priced and honest.
Vehicle: Ford Fusion
Category: Service
Service Date: 07/08/2014
Review Created: 07/15/2014
This review was collected via phone interview by Customer Research Inc.
DAVE M. on 07/10/2014
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"OUTSTANDING SERVICE"
Brought my car in for a oil change and needed it by noon. within 30 mim. done outstanding, than same day had a tire pressure leak, drove my wife car done, and Jeff dropped everything do fix the problem, that why I have been going to Jakes for years. Keep up the outstanding service, workmanship and quality.
Vehicle: Nissan Altima
Service Date: 07/09/2014
Review Created: 07/10/2014 07:13 AM
Dave B. on 07/09/2014
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Dave said the service was good, the value was good, and this business was very honest.
Vehicle: Honda Accord
Category: Service
Service Date: 06/17/2014
Review Created: 07/09/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 135 in total