Jenkins Hyundai of Ocala


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2323 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.1428576/5Overall Rating 4.1428576/5Overall Rating 4.1428576/5Overall Rating 4.1428576/5rating 4.1428576
Original
Overall Rating 2.2619/5Overall Rating 2.2619/5rating 2.2619rating 2.2619rating 2.2619
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Charles P. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Real Service Station!"
Great job!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/27/2017 01:17 PM
Edith O. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellant customer care"
yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/24/2017
Service Type: Maintenance
Review Created: 05/26/2017 05:24 PM
Verified Customer on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
always great
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/26/2017 01:05 PM
Verified Customer on 05/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"blank"
anonymous
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/26/2017 06:45 AM
Dawkins M. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Satisfied "
I was greatly satisfied with the service of Hyundai of Ocala. They were able to assist and provide what ever needed to get done for my vehicle.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/25/2017 10:50 PM
John S. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"This information was passed to Jenkins Hyundai several days ago by phone, JWS"
See comment above
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/25/2017 07:41 PM
JEFFREY G. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great"
As usual, from the time we entered the Service Dept. till the time we left (which was very timely), everything was a class act.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/25/2017 03:45 PM
Monte G. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpfull"
Dropped my car off. They had it brought in on a timely basis. Kristie is great very helpful and kept me informed
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 11:58 AM
Nancy D. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly associates and quality service keep my car running smooth!"
I recommended Jennings to my friend and she bought a great car.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/24/2017 06:43 PM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/25/2017

As a valued client of Jenkins Hyundai of Ocala, we appreciate you completing this survey.

 

SCOTT WESTERKON (Service Manager)

Art O. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly. That's what I like! "
Fast and friendly. That's what I like!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 03:36 PM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/25/2017

 

Our Service Department at Jenkins Hyundai of Ocala prides itself in incomparable service to our valued clients.   We appreciate you completing this survey.

 

SCOTT WESTERKON (Service Manager)

John G. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly."
Checked everything I asked for and explained to me in detail,what they found.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/24/2017 12:46 PM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/25/2017

We, in the Service Department at Jenkins Hyundai of Ocala, do our best to provide our valued clients exceptional service.   Thank you for completing this survey.

 

SCOTT WESTERKON (Service Manager)

ROBERT P. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Work always done accurately and in a timely fashion. Very comfortable waiting room.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/24/2017 10:14 AM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/24/2017

We, in the Service Department at Jenkins Hyundai of Ocala, do our best to provide our valued clients exceptional service.   Thank you for completing this survey.

 

SCOTT WESTERKON (Service Manager)

Brenda W. on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The people"
Service Group is great
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/23/2017 04:27 PM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/24/2017

Our Service Department at Jenkins Hyundai of Ocala prides itself in incomparable service to our valued clients.   We appreciate you completing this survey.  Please feel free to give me a call and let me know how we could have earned that 5th star from you.

 

SCOTT WESTERKON (Service Manager)

Jose L. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly customer service"
great mechanics
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 04:01 PM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/24/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

 

SCOTT WESTERKON (Service Manager)

Sheri C. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfort of seating and the great cafe while you wait."
Outstanding dealer for service.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/23/2017 01:45 PM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/24/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

 

SCOTT WESTERKON (Service Manager)

Jerry P. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fff"
fff
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 12:33 PM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/24/2017

We, in the Service Department at Jenkins Hyundai of Ocala, do our best to provide our valued clients exceptional service.   Thank you for completing this survey.

 

SCOTT WESTERKON (Service Manager)

Thomas L. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Keith and service were the best! Good service. attention to detail, recognition of need and timely execution."
Keith and service were the best! Good service. attention to detail, recognition of need and timely execution.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 10:48 AM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/23/2017

As Jenkins Hyundai of Ocala Service Department remains a leader in service, we appreciate you as a valued client and for completing this survey.

 

SCOTT WESTERKON (Service Manager)

Barbara O. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best waiting area"
Would recommend to others
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 10:34 AM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/23/2017

Our highly trained service staff at Jenkins Hyundai of Ocala remains dedicated to provide our valued clients with exceptional service.   Thank you for completing this survey. 

 

SCOTT WESTERKON (Service Manager)

SUSIE D. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai has excellent service "
I was very satisfied with their service having a hot tea or grabbed bottled of cold water and I ate Do Nut while waiting
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/20/2017
Service Type: Maintenance
Review Created: 05/23/2017 10:10 AM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/23/2017

We, in the Service Department at Jenkins Hyundai of Ocala, do our best to provide our valued clients exceptional service.   Thank you for completing this survey.

 

SCOTT WESTERKON (Service Manager)

Michele K. on 05/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Took longer than expected"
a 15 minute re-call took over an hour.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 10:06 AM
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Robbi D P. at Jenkins Hyundai of Ocala responded on 05/23/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

 

SCOTT WESTERKON (Service Manager)

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