Jenkins Hyundai of Ocala


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2080 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.2432414/5Overall Rating 4.2432414/5Overall Rating 4.2432414/5Overall Rating 4.2432414/5rating 4.2432414
Original
Overall Rating 2.21622/5Overall Rating 2.21622/5rating 2.21622rating 2.21622rating 2.21622
95% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Shirley R. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The donuts"
Your servicew man is great
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 03/27/2017
Service Type: Maintenance
Review Created: 03/29/2017 10:39 AM
Dawn W. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
As I mentioned several times previously, Jenkins Hyundai has the best CUSTOMER SERVICE I've ever witnessed. Keith is always professional and very helpful. BIG DIFFERENCE in customer service. Yes, Jenkins is the BEST car dealership for me! I've had many bad experiences with Atlantic Hyundai in Islip, NY. I paid for parts that were suppose to be replaced; only to find out later the parts were NEVER replaced. Not so with Jenkins.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/27/2017
Service Type: Repair
Review Created: 03/29/2017 10:30 AM
Verified Customer on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE TEAM IS AWESOME"
My air compressor in my 2014 Santa Fe went out just outside of the warranty. The service manager Robbie and Kirstie went the extra mile and convinced the manufacturer to cover the part and the labor. Can't say enough about what a blessing they were to me in a time of need!
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 03/25/2017
Service Type: Maintenance
Review Created: 03/29/2017 05:56 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/29/2017

Your recognition of our accomplished Service Department at Jenkins Hyundai of Ocala is most appreciated.   Thank you for being a valued client and completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Richard L. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Top notch, upfront with all the work to be done, no pressure
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 03/24/2017
Service Type: Repair
Review Created: 03/28/2017 05:15 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/29/2017

Your recognition of our accomplished Service Department at Jenkins Hyundai of Ocala is most appreciated.   Thank you for being a valued client and completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Susan J. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient work. Courteous staff. "
I've been a customer for nearly 10 years. Never a complaint about service or treatment.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 03/24/2017
Service Type: Maintenance
Review Created: 03/28/2017 02:34 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/29/2017

We, in the Service Department at Jenkins Hyundai of Ocala, do our best to provide our valued clients exceptional service.   Thank you for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Harold T. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The take charge atmosphere when you first arrive."
Service was performed in a timely manner.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 03/24/2017
Service Type: Maintenance
Review Created: 03/28/2017 10:07 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Donna A. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"John Handy in maintenance does a great job. We were in and out very timely. Thanks to all."
Will not be coming for the next routine maintenance because we are moving. Have been very satisfied with the treatment received.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/17/2017
Service Type: Repair
Review Created: 03/28/2017 10:06 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

We, in the Service Department at Jenkins Hyundai of Ocala, do our best to provide our valued clients exceptional service.   Thank you for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Gerard R. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Friendly and competent service delivered in a timely manner.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 03/24/2017
Service Type: Maintenance
Review Created: 03/28/2017 09:58 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

Our Service Department at Jenkins Hyundai of Ocala prides itself in incomparable service to our valued clients.   We appreciate you completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Verified Customer on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They're awesome"
Always quick and helpful everytime I go.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 03/23/2017
Service Type: Maintenance
Review Created: 03/28/2017 08:08 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

As a valued client of Jenkins Hyundai of Ocala, we appreciate you completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Turner C. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff!"
Extremely satisfied! In the past, I have hated car maintenance with the dealer, and talked my husband into doing it for me. I always felt they were trying to "upsell" additional service to me and therefore I did not trust them when they told me certain things needed to be done. Not so with Jenkins Hyundai. Thank you, Jenkins, for such a pleasant experience!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/28/2017 06:52 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

Your recognition of our accomplished Service Department at Jenkins Hyundai of Ocala is most appreciated.   Thank you for being a valued client and completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Sharon B. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Care"
customer service is great!!!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 03/20/2017
Service Type: Repair
Review Created: 03/28/2017 05:14 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

Our highly trained service staff at Jenkins Hyundai of Ocala remains dedicated to provide our valued clients with exceptional service.   Thank you for completing this survey. 

ROBBI PEACE (SERVICE MANAGER)
James L. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant"
Very good
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/27/2017 05:27 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

As Jenkins Hyundai of Ocala Service Department remains a leader in service, we appreciate you as a valued client and for completing this survey.

 

ROBBI PEACE (SERVICE MANAGER)
MARTIN W. on 03/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was acceptable!"
Check-in time and service time was a bit long.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 03/23/2017
Service Type: Maintenance
Review Created: 03/27/2017 03:09 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

Jenkins Hyundai of Ocala Service Department of Ocala values your input.  Thank you for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Tina P. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
I can drop off my car and run errands. Kirsty handles everything and gives me a call when it's all done. Makes my busy life simpler
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/23/2017
Service Type: Maintenance
Review Created: 03/27/2017 01:37 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

Your recognition of our accomplished Service Department at Jenkins Hyundai of Ocala is most appreciated.   Thank you for being a valued client and completing this survey.
 

ROBBI PEACE (SERVICE MANAGER)
Darnell De W. on 03/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Four stars
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/27/2017 01:16 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/28/2017

We, in the Service Department at Jenkins Hyundai of Ocala, do our best to provide our valued clients exceptional service.   Thank you for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Lynn M. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
Timely & good
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/27/2017 08:49 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/27/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Barbara W. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service with a friendly staff"
I was greeted by a friendly and helpful staff and work was completed in less time than estimated.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/20/2017
Service Type: Repair
Review Created: 03/27/2017 08:12 AM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/27/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Verified Customer on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is good and comfortable waiting area."
Only change would be salesmen not attempting to sell or lease me a car.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/25/2017 07:57 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/27/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Verified Customer on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Went well. They have good coffee.
Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/25/2017 07:40 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/27/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Cynthia R. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"work was done quickly"
made an appointment got in a few days later less than 2 hrs to do 2 recall notices
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/20/2017
Service Type: Repair
Review Created: 03/25/2017 03:43 PM
Robbi D P., SERVICE MANAGER at Jenkins Hyundai of Ocala responded on 03/27/2017

The Service Department of Jenkins Hyundai of Ocala appreciates you as a valued client and for completing this survey.

ROBBI PEACE (SERVICE MANAGER)
Displaying Review 1 - 20 of 2080 in total