Jim Barbey Automotive


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

816 Reviews

100% Would Recommend
Latest Review 12 days ago
Jeff P. on 05/17/2017
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Spoke with Tracy. She said she has been going to this business for a couple of years. They always do a great job and they have a quick turnaround time. She is always pleased.
Vehicle: Nissan Versa
Category: Service
Service Date: 05/16/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
John D. on 05/05/2017
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John said he has known the mechanic all his life and he is very professional.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 04/20/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Larry C. on 05/03/2017
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"oil change"
I love this place. They do a wonderful job on my car. Their prices are competitive. Very nice people. They look out for the customer.
Vehicle: Honda Odyssey
Service Date: 05/02/2017
Review Created: 05/03/2017 10:56 AM
Jeff O. on 05/03/2017
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Jeff said the business is good, but the problem that they fixed immediately has returned. His vehicle is currently back with them.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 05/02/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Jerry G. on 05/02/2017
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Jerry said there were no issues with the service and the employees were courteous.
Vehicle: Kia Optima
Category: Service
Service Date: 04/21/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Kieth V. on 05/02/2017
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Kieth said this business did what he needed in a timely manner. They met his expectations.
Vehicle: Acura TL
Category: Service
Service Date: 04/25/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Donna M. on 05/01/2017
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Donna said this business got her right in for service. They had her vehicle ready on time. She has not had any issues with her vehicle since she took her vehicle in.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 04/17/2017
Review Created: 05/01/2017
This review was collected via phone interview by Customer Research Inc.
Joanne F. on 04/23/2017
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"Service 4/17/17"
My beetle had a headlight out and Jim was able to fix it immediately. Even better, he replaced both to avoid me getting another warning from the police in the near future. Yeah
Vehicle: Volkswagen New Beetle
Service Date: 04/17/2017
Review Created: 04/23/2017 11:46 AM
Candace H. on 04/19/2017
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Candace said this business is very honest and they care about the customer.
Vehicle: Toyota Prius C
Category: Service
Service Date: 04/13/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Steven S. on 04/13/2017
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"Trustworthy and friendly service"
Love going to Barbey Automotive. Jim is always super friendly and I always trust he is doing what needs to be done.
Vehicle: Chevrolet Cruze
Service Date: 04/12/2017
Review Created: 04/13/2017 06:47 AM
Scott H. on 04/12/2017
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Scott said they're a great place. He knows Jim for 30 years and he knows they do great work. He had recommended them on Facebook. Their prices are fair and they're a great staff.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 04/11/2017
Review Created: 04/12/2017
This review was collected via phone interview by Customer Research Inc.
Shielia S. on 04/08/2017
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Sheila said the business was able to squeeze her in quickly for her son's vehicle inspection. They finished in a timely manner and finished that same day. It was a pleasant experience.
Vehicle: Dodge Charger
Category: Service
Service Date: 04/07/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Tony L. on 04/06/2017
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Tony said this business did not rush him. They kept him well informed and the service was not a hassle. He would go back. They let him know what was wrong and how to fix it.
Vehicle: Volkswagen CC
Category: Service
Service Date: 04/05/2017
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Joe F. on 04/05/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not happy "
Not very happy at all. Heard several other people are not happy.
Vehicle: Scion tC
Service Date: 04/04/2017
Review Created: 04/05/2017 10:41 AM
Jim B. at Jim Barbey Automotive responded on 04/06/2017

Joe, we are sorry you are unhappy. As stated, we have no control over what your bank does on a refund. Our credit card company assured us that we followed all procedures that we were supposed to. I hope the issue was resolved to your satisfaction. As I said, we would help in any way we could to make it right.

James T. on 04/05/2017
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James said the business did good work and they were fast. The customer service was great.
Vehicle: Dodge Stratus
Category: Service
Service Date: 04/03/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Matt S. on 04/04/2017
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Matt said it was convenient and quick. There were no hassles.
Vehicle: Ford Escape
Category: Service
Service Date: 03/30/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Orin S. on 04/04/2017
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Orin said they got his vehicle right in at this business. They were quick and effective.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/21/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Anita R. on 03/31/2017
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"Dependable Family Business"
You can depend on Jim Barbey Automotive to get the job done on time, correctly, and always try to save you money. A pleasure to deal with.
Vehicle: Ford Five Hundred
Service Date: 03/02/2017
Review Created: 03/31/2017 06:10 AM
Tom Z. on 03/28/2017
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"Great Car Repair"
Knowledgable, Professional car repair at reasonable prices.
Vehicle: Ford Focus
Service Date: 03/27/2017
Review Created: 03/28/2017 02:50 AM
Loretta D. on 03/23/2017
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"Great customer service!"
When I take my car here, I know it will be repaired correctly and with great skill. Jim knows how important our cars are and takes care of them as if they are his own. I fell like he and Maureen are family ; I get treated that way. ....that's why 3 of our family take our cars to him!!
Vehicle: Toyota Highlander
Service Date: 03/21/2017
Review Created: 03/23/2017 09:13 AM
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