Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

1037 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


LS
Lynn S.
Dundalk, MD
Nissan Sentra
Verified Customer
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12/12/2018
Service
Service is great and always on budget,
Jim and the guys always do quality work.

MR
Melvin R.
Perry Hall, MD
Mercury Grand Marquis
Verified Customer
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12/12/2018 Category: Service
Melvin said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

DF
Deborah F.
Middle River, MD
Chrysler Town & Country
Verified Customer
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12/11/2018 Category: Service
Deborah said the business did a great job, did not overcharge her, the staff had the work done in one day, and the cost was fair.
This review was collected via phone interview by Customer Research Inc.

OB
Obed B.
Parkville, MD
Nissan Sentra
Verified Customer
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12/08/2018
Friendly and reliable service
I have been a satisfied customer for many years, and I know Jim’s business is built on honesty and integrity.

GC
Gary C.
Perry Hall, MD
Jeep Grand Cherokee
Verified Customer
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12/07/2018
Consistent quality service
Friendly people. Always work you into the schedule. Consistent quality service.

KM
Kathy M.
Glen Burnie, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Kathy said the employees were very nice. They took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Tracy B.
Parkville, MD
Ford Fusion
Verified Customer
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12/04/2018
Convenience
The after hour drop box makes it is so convenient to have work done with our crazy schedules. By dropping our car off the night before, we usually get a call first thing in the morning letting us know what work needs to be done, the cost and when we should expect work to be done. We are then able to go on with our busy day knowing our car is in good hands.

MP
Mike P.
Nottingham, MD
Acura
Verified Customer
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11/28/2018
Great service as always...
As always great service provider by Jim and his team. Highly recommend!!!!

HH
Harry H.
White Marsh, MD
Chrysler Town & Country
Verified Customer
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11/16/2018 Category: Service
Spoke with Merle. She said the service was good. The employees provided wonderful service.
This review was collected via phone interview by Customer Research Inc.

NE
Nate E.
Virginia Beach, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Nate said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LM
Lou M.
White Marsh, MD
Verified Customer
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11/13/2018 Category: Service
Lou said this business provides good, prompt service and for a good price.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Windsor Mill, MD
Chevrolet Suburban
Verified Customer
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11/10/2018 Category: Service
Kevin said the business was very professional and straightforward. They answered his questions and were very knowledgeable. They confirmed what he thought was going on with his vehicle. He is glad he chose to go to them for the service.
This review was collected via phone interview by Customer Research Inc.

CG
Charles G.
White Marsh, MD
Chevrolet Impala
Verified Customer
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10/31/2018 Category: Service
Charles said the business has good service.
This review was collected via phone interview by Customer Research Inc.
Jim B. from Jim Barbey Automotive responded on 11/05/2018

Thank you for your business Charles!


TD
Trevor D.
Joppa, MD
Nissan Altima
Verified Customer
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10/26/2018 Category: Service
Trevor said this facility has great customer service and it's very convenient for him.
This review was collected via phone interview by Customer Research Inc.

RJ
Rick J.
Parkville, MD
Nissan Xterra
Verified Customer
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10/22/2018
Courteous and fast service
I called to set up a vehicle inspection as soon as possible. They took the vehicle the next day and fit it in. It was completed by 12:00 pm. I had other vehicles serviced there before and have been treated with the same courteous and fast service to properly repair the issues. I would highly recommend this service center. Very professional.

Rick

JS
Joann S.
Essex, MD
Nissan Altima
Verified Customer
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10/22/2018 Category: Service
Joann said she just loves this business for service. The staff members are all very honest and she highly recommends them.
This review was collected via phone interview by Customer Research Inc.
Jim B. from Jim Barbey Automotive responded on 11/05/2018

Thank you Joann, we appreciate your business!


KM
Krista M.
Nottingham, MD
Subaru XV Crosstrek
Verified Customer
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10/22/2018 Category: Service
Krista said the service was done quickly. The work was dependable.
This review was collected via phone interview by Customer Research Inc.

LF
Linda F.
Parkville, MD
Toyota Camry
Verified Customer
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10/20/2018
Friendly, competent service. They are always willing to answer any and all questions and work with my schedule.
No matter what questions I ask or how many questions I need to ask, Jim keeps answering them until I am satisfied and understand. He is knowledgeable and willing to work with my schedule.

WH
William H.
Perry Hall, MD
Honda Accord Sdn
Verified Customer
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10/18/2018 Category: Service
William said the employees were honest. He was very satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

DL
Donna L.
Joppa, MD
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Donna said the business is great. They are personable. They took care of the work that needed to be done.
This review was collected via phone interview by Customer Research Inc.