Jim Burke Hyundai in Birmingham, AL. Our service center is staffed with trained and experienced technicians who provide quality Hyundai repair and maintenance. Jim Burke Hyundai in Birmingham, AL. Our service center is staffed with trained and experienced technicians who provide quality Hyundai repair and maintenance.
I want to sincerely apologize for the handprints on your vehicle. Eddie has attempted to contact you and apologize. We will be happy to wash and clean your car at your convenience or upon your next visit. It is sometimes a dirty job performing repairs/maintenance on automobiles & we do sometimes get it on the vehicle. However, that is no excuse for not cleaning it off when this happens. Regarding the maintenance on your vehicle, it is your decision to perform these services or not. Some choose to maintain their vehicles to the highest standards & some choose to do the minimum. During your last visit, we performed your 5th Free Oil & Filter change & this time Eddie added a free tire rotation & brake inspection.
To remain on the Free Oil Change For Life program, you only need to perform factory required maintenance at our location. A Santa Fe is a pretty good investment, so taking the best care of it will help you get the most of your vehicle for, hopefully, and extended period of time. I hope this explanation helps & we look forward to assisting you with all your automotive needs in the future.
John Morris
Service Director
I also washed my car the day prior to having it serviced when I got home from the service work I had grease prints on both front doors.
I do have say the gentleman that helped me with my paperwork and the lady that checked me out were very nice.
I just wish I was told about all the maintenance needed to keep the free oil change when I purchased my vehicle.