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Jim Burke Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,303 Reviews)
66
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Score Details

5 stars
82%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
69
Total ReScores™
4.8
ReScore™ Average
66
Net Promoter Score ®

Business Details

About

Jim Burke Hyundai in Birmingham, AL. Our service center is staffed with trained and experienced technicians who provide quality Hyundai repair and maintenance. Jim Burke Hyundai in Birmingham, AL. Our service center is staffed with trained and experienced technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(205) 324-3371
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1301 5th Ave N Birmingham, AL 35203
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,303 Reviews)
Write a Review
Recent Reviews
RH
gravatar
Richard H.
Northport, AL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/09/2023
0
Category: Service
Go elsewhere. Poor service and vehicles don't get advertised mpg
The dealership is largely unresponsive. I bought my car early last August. Only one key was given to me at signing. The other was promised by year's end. I t never came. I tried calling my sales rep a few times but received no reply. I tried calling one of the managers and left a message. Again no reply. I tried calling again and finally got ahold of one of the managers who said that he'd check on it and get back to me. He never did. In addition, the whole complementary oil change perk is not to be taken seriously. Good luck being able to get an appointment. My guess is that the warranties probably are probably not going to be honored if I ever have to use them based on the post sale treatment of the customers. Finally, I bought a hybrid with the hopes of saving money on gas. The advertised mileage of 53/56 mpg for the 2023 Elantra Blue is nowhere near reality. The actual mileage is 10-12 mpg less that the advertised mileage.

So, where's my 2nd key fab Hyundai?
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