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Jim Johnson Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(946 Reviews)
81
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Score Details

5 stars
80%
4 stars
11%
3 stars
4%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
15
Total ReScores™
4.5
ReScore™ Average
81
Net Promoter Score ®

Business Details

About

Thank you for visiting the SureCritic Review page for Jim Johnson Hyundai. Please stop by and let us show you what a difference we can make with your Hyundai vehicle. Thank you for visiting the SureCritic Review page for Jim Johnson Hyundai. Please stop by and let us show you what a difference we can make with your Hyundai vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(270) 781-6770
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* No Time Zone provided
2200 Scottsville Road Bowling Green, KY 42104
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(946 Reviews)
Write a Review
Recent Reviews
Verified Customer
Gallatin, TN
2021 Hyundai Ioniq Hev
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/14/2022
Service Type: Repair
verified customerVerified Customer
2
Category: Service
Problem was not able to be fixed that day
I purchased a new 2021 Hyundai Ioniq in May of 2021. The AC worked fine last summer and now it does work. I scheduled an appointment and drove an hour and a half to take my car to the dealership. Only to find out that they could not fix it that day because the master mechanic needed to be contacted to troubleshoot the vehicle. So now I need to take another day off work in order to have my air conditioner fixed.
JOHN M C. from Jim Johnson Hyundai responded on 04/15/2022 08:29 AM

Thank you for taking the time to complete our survey. I apologize for the incovenience this caused. We reviewing the details to determine the most conveienent way to get your vehicle back in and make the necessary inspections/repairs and will be in touch soon. Thanks again for your time.

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